I’m in Colorado and masks are unfortunately recommended not mandatory

I’m gonna say we have a decent mix of awesome, appreciative lovely customers and then rude demanding and entitled ones. military members themselves /tend/ to be respectful and nice. we have Singapore, Australia, US, Netherlands, and sometimes Canadians here and surprisingly the Canadians were the rudest customers I’ve ever experienced. Singapore does massive orders of 20+ refreshers and fraps but they are very nice and have great sense of humor about everything. Military spouses tend to be the most entitled. Had a lady come in, got upset when her drinks weren’t exactly how she wanted them so I stepped in to remake them bc the barista who originally did was not one to work well under that pressure..I handed them to her, made sure everything was correct and then she still told me she hoped I enjoyed going to work that morning bc by the time she left I would no longer have a job and even brought up her husband’s rank. We also get grumpy old people and young people who get mad that we don’t carry every single thing that corporate stores carry. If we don’t sell an item we cant continue to carry it since we barely make money as is.

They may wait outside

True, but that doesn't stop assholes that just don't want to wear a mask from using it as an excuse

I live in california, l.a so we do have that mandated mask policy. I know by talking to customers at window, theres a chance of getting it. Is it ok that I ask them to put a mask on when im at the window talking to them

My location(So. Cal) just added a “if you wouldn’t mind putting your mask before pulling up to the window” sort of message at the end of the DTO steps (forgot the proper name for it) before giving them their total. Most responses to that so far have been fairly positive/understanding (“of course”, “oh, no problem”); and I’d say 90% have actually worn them when they pulled up to the window.

It’s all bullshit. Starbucks shouldn’t have opened the lobbies back up