Well that’s a real asshole thing to say. I’m curious, wouldn’t they rather you ask questions instead of mess up things because you never asked?

I don’t want to justify their actions or words, but it could be the stress. I’d see if you could pull them aside and tell them that you don’t appreciate that kind of condescending talk. And if you don’t feel comfortable doing that, then prove them wrong. Ask people you feel comfortable asking, and voice no opinions to your SM. I know that’s toxic, but some people can’t be reasoned with.

Also, I’m sorry that this happened to you. New partners deserve patience and understanding and I’m sorry that you didn’t receive that.

Same here, well I wouldn’t say they treat me bad. It’s just today well I got wrote up for underperforming and not meeting expectations. I mean I take the job seriously and I’m a quieter more reserved partner (I’ll openly chat with customers to make the “connection” but I stay to myself and I’m always viewing over my CSR cards) but today I got sat down by my SM and it felt awful because she in the nicest way tried to explain to me. I suck. And which is demotivating because I give it my all really. I’ve worked other jobs so Starbucks isn’t my first job dealing with customers and being fast paced. But for some reason i feel like I’m just a whole drag to the team.

I don’t want this to sound harsh at all because I would be upset too and trust me, I’ve been in your shoes many many times. If possible, don’t take it to heart. Knowing that you have value beyond your store and beyond Starbucks. A clique-y, Mean Girls-esque group cannot take away the value you bring to your work. And just like in the movie, these managers and behaviors NEED to behave this way for their own sanity and compensate for a lack of any real value in the real world.

Retail sees a beautiful intersection of people from all walks of life. You have the people looking to retail as a part time thing to earn some money while working on school or a project. Some stay for a long time to get to the management positions of their choice within a company. And unfortunately, there’s this subset of bottom feeders that run amok in retail where the people you describe fit right in. They know for themselves that they cannot be anywhere else and will never get anywhere in this life and somehow they had lucked into these favorable positions and this is the best they’ll ever be. The behavior they’re exhibiting is that of cornered animals knowing their ends is imminent.

P/S: sorry, I have some strong feelings about people at my store.

First of all, you have every right to be upset. No even half decent manager or supervisor will give you shit for asking questions. This job can be hard, especially at first, and there is a lot to remember, and personally as a SSV, I keep that in mind with all of my partners, not just my green beans. I suggest getting in touch with your DM to see about initiating and emergency transfer to get away from that (if you are able to). But definitely call partner resources about this. Nobody in mid or upper management should be treating employees this way. Its unprofessional and downright mean girl status.