Starbucks Baristas: The daily grind
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I feel like Starbucks doesn’t care about my safety. (self.starbucksbaristas)
submitted by lbucio413
Okay so I work at a cafe near a drive thru. My cafe just opened up a month ago and the drive thru has been open the whole time. The drive thru went to self quarantine this Thursday except for two people and my cafe coworkers are expected to work there till the 12th.
I thought they would have sanitized the store but they didn’t. The first day my coworkers were there it turns out one of the drive thru employees tested positive and had recently worked with one of the drive thru employees that stayed.
One of the shifts made a report to HR because 5 of my coworkers were at risk because they didn’t sanitize until there was a positive, even tho they were going to self quarantine. One of my face shifts was crying because she was put at risk and she takes care of her elderly parents.
This is starting to become very apparent to me that Starbucks does not care about the people who are actually are in the front lines but more about making money.
TLDR: My team went to another store and the first day working there an employee from the store we covered for tested positive. Starbucks doesn’t require to sanitize the store until there’s a positive case.
I thought they would have sanitized the store but they didn’t. The first day my coworkers were there it turns out one of the drive thru employees tested positive and had recently worked with one of the drive thru employees that stayed.
One of the shifts made a report to HR because 5 of my coworkers were at risk because they didn’t sanitize until there was a positive, even tho they were going to self quarantine. One of my face shifts was crying because she was put at risk and she takes care of her elderly parents.
This is starting to become very apparent to me that Starbucks does not care about the people who are actually are in the front lines but more about making money.
TLDR: My team went to another store and the first day working there an employee from the store we covered for tested positive. Starbucks doesn’t require to sanitize the store until there’s a positive case.
Alicat-and-Quasar 52 points 3y ago
I've been saying this since March 🤷🏻♀️ it's all about the money from customers. I'm with you and I hate it. But I can't find another job right now.
garlicrotini 49 points 3y ago
But yeah :/ unfortunately they really only care about making money, not partners
AccidentalEarthling 20 points 3y ago
This is why we need to unite the working class. We are the ones who make society work, and if we stand together nobody can stop us. Solidarity!
Sawyex -5 points 3y ago
Working class unity isn’t going to happen when everything is made about race, unfortunately.
submitizenkane 27 points 3y ago
Even after the latest WUpdate that was very explicit about being able to refuse service, my RD is still saying we are not to tell customers they need to wear a mask. I’m beyond pissed that his bitch ass can work from home and then think it’s ok for us to allow ourselves to be exposed. He just got back from a vacation, too. Fuck you Kyle.
lbucio413 [OP] 15 points 3y ago
Its always easy for them to say cause they aren’t the ones exposed 🙄
toastyblunt 3 points 3y ago
wow. your shifts should be supporting you. regardless of what starbucks has said, our shifts have supported us in asking customers to wear masks+refusing service to those who refuse to put one on because masks are law mandated in our county. plus, starbucks ALSO said we have the right to refuse unsafe work. in a global fucking pandemic, interacting with people who refuse to wear masks IS UNSAFE WORK. stand up for yourself bc no one else will advocate for you. if they fire me for that i’ll be pursuing wrongful termination.
submitizenkane 6 points 3y ago
I am a shift, and you best believe if I see as much as a nostril hanging out the mask I bring it up with the custy. I probably asked around 30 people to go outside just today because they didn’t have masks, and I have no idea how many I told to fix their shit. Fortunately most people are apologetic but I’ve had a few people give me some pushback. Some karen and her karen jr tried to come in with a napkin held over their face today. They got about halfway in the door and I asked them to re-read on the sign where it says CLOTH face covering. I don’t give a fuck what the RD says when it’s my store’s safety on the line. It’s just aggravating that corporate is finally being reasonable on this but we have smooth brains trying to complicate the message on its way down thru the ranks.
toastyblunt 3 points 3y ago
your baristas are lucky to have you on their side! all of our shifts are supportive except one, who literally TAKES DOWN OUR SIGNS asking customers to wear masks. and some of our partners are too scared of confrontation to say anything to them so i’m sure you know how exhausting it gets to be asking people constantly as if this virus is new. we are also in a rural red area, so we get lots of karens and people who try to yell at us about how masks don’t work or how it’s a hoax... plus the hiring hold, being understaffed and responsible for more work with more delivery demand and i’m about one sour shift from walking. and no hazard pay, despite the continuing severity of the hazard going on. i just pray i can find a new job in all this.
knasty271 26 points 3y ago
My store had a positive case, we didn't find out until the person who tested positive came back and said she had it. And that's why she was gone for so long. So yeah Starbucks doesn't care about you
Southern-Milk 3 points 3y ago
Shes suppose to report to your store that she had it. SM have reports to file
beingalivesux 14 points 3y ago
sounds like lots of SM’s have been dropping the ball on this by so many accounts on here & within my own district
I do wish the SM vetting was more thorough than it is because they really do be letting some goddamn mf idiots run these stores
for example, we got a new SM the week that we had that 3 option situation introduced and she was having those conversations in our lobby with her mask on her chin and somebody in drive thru asked to speak to the manager to report her for not wearing a mask within 6 ft or somebody else
literally no education or common sense required, I honestly have no clue how some of the higher management gets brought in, lol
I do wish the SM vetting was more thorough than it is because they really do be letting some goddamn mf idiots run these stores
for example, we got a new SM the week that we had that 3 option situation introduced and she was having those conversations in our lobby with her mask on her chin and somebody in drive thru asked to speak to the manager to report her for not wearing a mask within 6 ft or somebody else
literally no education or common sense required, I honestly have no clue how some of the higher management gets brought in, lol
kqs13 1 points 3y ago
Same for my store, except we found out before he came back and people are pissed that we weren't told. It basically is because of medical privacy and different guidelines set in place, but i feel like that's not fair to us at all. And they need to change the guidelines.
knasty271 1 points 3y ago
The main reason I'm annoyed is because according to CDC guidelines in order to contain this any person who comes in contact should be notified. So they get to ignore guidelines because they are a corporation, it's great...... If you do a simple Google search it mentions privacy laws, but still states you should inform all of your employees they have been in contact with someone who had covid. It's extremely irresponsible as a company and any individual SM to ignore this.
sonothipster 20 points 3y ago
Well and truly the company cares more about making money than their employees. Now that being said, I work at a store that is both drive thru and café and we just recently opened back up the café but we're supposed to sanitize high touch surfaces every 4 hours. That includes the espresso machine, oven handles, switching out small wears. So to me it sounds more like whoever was running that store is more at fault for not following the sanitizing procedures
Alicat-and-Quasar 37 points 3y ago
"Supposed to" without extra coverage or personal to allow for this extra needed cleaning. It just doesn't get done because there's no time/people to do it. It's awful.
Ladysm1th 28 points 3y ago
They tell us to sanitize every 30 minutes. Even though we're always down 2 people and the customers keep coming
myfavoriteflores 3 points 3y ago
Yes! Exactly!
garlicrotini 26 points 3y ago
We’re supposed to be sanitizing every 30 minutes. Where is this???
[deleted] 1 points 3y ago
[deleted]
TrebleClefable 16 points 3y ago
Every 4 hours? We do it every cycle! So it should be every 10/15/30 minutes depending on how many coffee's we're brewing. Your safety and your customers safety comes first!
I have explicit instructions from multiple DMs that customers can wait as cleaning, sanitizing and hand washing are the priority. I'm so sorry that you aren't in an environment where you aren't really safe. Well.. as much as you can be in a retail environment during a pandemic.
I have explicit instructions from multiple DMs that customers can wait as cleaning, sanitizing and hand washing are the priority. I'm so sorry that you aren't in an environment where you aren't really safe. Well.. as much as you can be in a retail environment during a pandemic.
sonothipster 8 points 3y ago
I think you're right it's supposed to be every cycle. I meant every 2 hours which is how often we change out our sanitizer. As a result of low labor we don't always have a customer support position.
erin_mary2000 12 points 3y ago
License barista here. I usually only ever have one other barista working with me (IF I’M LUCKY). It really is impossible to keep up with everything especially during rushes:( I’m burnt the frick out and I’ve only been there since March
lbucio413 [OP] 10 points 3y ago
Honestly me too. I’ve worked since day one and it’s getting harder. The rushes are insane and so many costumers are so rude. Like it’s a lot to deal with.
Try not to be too hard on yourself and find peace when you can. Stay strong!
Try not to be too hard on yourself and find peace when you can. Stay strong!
erin_mary2000 6 points 3y ago
You have no idea how nice it is to here I’m not alone❤️
pretiburdi 10 points 3y ago
If you're concerned, call your board of health! They will keep you anonymous and advise you on what to do, and will talk with your manager about how to keep your store safer if you're concerned. If the town board of health has to keep talking to your managers they'll eventually get in trouble enough to actually give a shit about safety.
But anyway, no starbucks does not care. I had to quit. They did so good when the pandemic started but now that America is bored with quarantine, they're loosening guidelines for $$.
I'm sorry this is happening to you, it is happening everywhere (not to invalidate your concerns but to validate them).
But anyway, no starbucks does not care. I had to quit. They did so good when the pandemic started but now that America is bored with quarantine, they're loosening guidelines for $$.
I'm sorry this is happening to you, it is happening everywhere (not to invalidate your concerns but to validate them).
[deleted] 7 points 3y ago
[deleted]
lbucio413 [OP] 7 points 3y ago
That’s awful 🤦🏻♀️
submitizenkane 9 points 3y ago
Thats *illegal*
lbucio413 [OP] 5 points 3y ago
It violates our food handlers card
[deleted] 3 points 3y ago
[deleted]
squeebyjeebies 6 points 3y ago
Capitalism can’t survive unless it feeds off of the profitability of exploiting workers.
submitizenkane 5 points 3y ago
The biggest pyramid scheme of them all
woes-of-a-barista 6 points 3y ago
Honestly they should be sending someone to sanitizer the store at least once every two weeks. After hours.
BlueMuffins92 5 points 3y ago
My store has had no positive cases but two scares and the store got sanitized immediately as a precaution. Are you sure they didn’t sanitize? A third party crew comes while no partners are around.
lbucio413 [OP] 8 points 3y ago
They didn’t. Both my manager and my coworkers said they didn’t. They were supposed to do it last night but they weren’t able to get in the store and still they allowed my coworkers to go in. So I’m beyond disappointed that there’s stores like yours that did it as a precaution and mine couldn’t do that.
BlueMuffins92 6 points 3y ago
Wow that’s not right! Call the PRSC
ritadere 3 points 3y ago
My situation is different, but our store is working in block shifts. And this is the second time an entire block has had to leave because someone got covid and so they have to self isolate. Once again, the store rests on 8-10 employees (I am one of them) instead of closing for a bit. We haven’t closed at all this entire pandemic and it pisses me off because our entire night crew is overworked, stressed to boiling point.....and I’m dealing with stress induced nausea on the daily. :( Our company doesn’t give a shit, no....
mildly_invested 3 points 3y ago
they don't
PromisesNoelle 2 points 3y ago
Tbh I think it's that store managers decision to push for a sanitized store or not because my store had the same thing happen and it was closed the next day and sanitized, turns out the girl only had food poisoning but my manager was very protective of our partners. Sounds like the manager at the store you covered just didn't care enough about the risk.
mykotman12 1 points 3y ago
It’s more of the SM issue than Starbucks corporate issue. That SM should have reported the case to corporate so they can send sanitation crew out. Sounds like SM messes up.
Starbucks has policies in place to keep stores safe. But they can’t control or observe each SM when it comes to SMs following the policies.
Starbucks has policies in place to keep stores safe. But they can’t control or observe each SM when it comes to SMs following the policies.
MrHorse666 1 points 3y ago
Yeah people are failing the check In and coming back before they even get they get results. People working while people they life with are positive. I swear the only thing that’s changed is we have a green spray bottle and more sani wipes/ gloves.
thememequeenv3 1 points 3y ago
What the actual fuck. That is NOT okay. In my area I got borrowed at a store that had people on quarantine and their store was deep cleaned and closed for 2 days. And those people had symptoms but ended up testing negative. You need to report this shit to partner resources because this is not how Starbucks policies are supposed to be. They're supposed to put EVERYONE who worked with the person with symptoms on quarantine, shut down the store for a deep cleaning, THEN bring in a new team. Don't let this stay quiet or go unpunished!!
smellymelly1996 1 points 3y ago
That sounds Terrible I’m so sorry
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