Yesterday was my first Happy Hour. I worked the entirety of it planted in front and warming. After watching the hundreds of mobile orders stream through, I had to just stand and watch as my fellow baristas were crashed with the overwhelming wave of Frappuccinos. The cups lined the bar. And after a recent remodel, the cold bar station can only fit one barista. He had been thrown to the sharks.
We were understaffed, and clouded with the aggressive grubby hands of “coffee lovers” demanding their sweet frozen nectar. Never forget.