Where to access Starbucks employment policies such as hours between shifts(self.starbucksbaristas)
submitted by 0OO00O000
Hey guys, I elected to pick up an opening shift after my closing shift and my manager texted me today that I can’t do it. Is there a specific policy about this specifically for Starbucks? The law in my state says that if I consent to pick up a shift then it is allowed. I am having a very hard time finding the literature on partner hub.
*Only 7.5 hours between the close/opening shifts
Update: The store manager talked to the DM because she was desperate for the coverage and found out that I actually was able to take the shift because I was not scheduled for it, but elected to pick the shift up. Clopened today and it went fine! Still have no idea where to find a source on Starbucks’s policy on this though.
board-certified4 points3y ago
I’ve done this multiple and each time my manager just calls or texts me to make sure that I’m doing both shifts or that I’m okay with it. I don’t think it’s against policy, but what how long were the shifts?
0OO00O000 [OP]1 points3y ago
First one is a 5.75 ending at 8:30pm and the second one is 5 hours starting at 4am. I tried calling the partner contact center but they’re closed on Sundays :/ I also looked in the partner handbook and nothing there
ilovebrandonj2 points3y ago
You need 8 hours in between scheduled shifts at my store, BUT if you pick up shifts that rule doesn’t apply. They just can’t schedule it like that.
0OO00O000 [OP]1 points3y ago
That’s what I thought! Do you know where I can find the official policy on it?
coffeesparklez1 points3y ago
I think this one may be state by state? I know it is 8 hours in my current state and 10 hours in my previous state. I could choose to work outside the 10 hours in my previous state, but my manager here is firm that 8 hours is 8 hours. No clopens, agreed on or not, period.
Eta the answer may be harder to find than the search is worth. Also even if you go around your manager and find policy that says you are allowed don't plan on getting that shift. They said no, the reason is really not important.
0OO00O000 [OP]1 points3y ago
Yeah, I know it’s not relevant if the manager said no - but for this case and for inevitable future cases this manager really needs the coverage, and I want the shifts so if it is allowed under Starbucks policy we would both want to me to have the shift.
Aside from that employees should have easy access to those policies just in general; it irks me that the company policies are so hard to find!
(Also about the state laws: in my state it’s minimum 8 hours between scheduled shifts but it does not apply when picking up extra hours)
mr-potatohead_1 points3y ago
Our store policy is 10 hours. Doesn't matter if you agree to it or not.
0OO00O000 [OP]2 points3y ago
I don’t mean about whether I agree with it or not, I’m just trying to figure out whether my manager is referring to a Starbucks policy that I am unaware of or to our state law. If she is referring to our state law she is incorrect. If she is incorrect, she will want me to work the shift (and so will I).
mr-potatohead_1 points3y ago
I thought it was Starbucks policy because we have it printed and laminated on our BOH fridge next to our schedules.
0OO00O000 [OP]1 points3y ago
The Starbucks policy? We have a huge laminated poster of our state laws on the wall
mr-potatohead_1 points3y ago
Yeah this one is seperate from our state laws poster. It's on the laminated background where they hang out weekly schedules.
mr-potatohead_1 points3y ago
My bad that was confusing. I meant whether you accept the shift or not. Like choose to take it. Not agree with the policy.
0OO00O000 [OP]1 points3y ago
Oh ok. Yeah I’m just trying to figure out if I do work the shift if I would break any Starbucks policies. (Because I know no state laws would be broken)
thatsmysharpie1 points3y ago
Just because you and another partner have decided to switch shifts, it doesn’t mean that your manager has to approve it.
0OO00O000 [OP]0 points3y ago
Right... but the issue is that I believe she may be incorrect about there needing to be a minimum of 8 hours between the shifts if I elect to cover one. If there is no specific Starbucks policy outside of the local state law then she is incorrect. The problem is that I can’t find literature on whether or not there is a Starbucks policy that is more strict than the state law. She also gave me the shift herself.
thatsmysharpie1 points3y ago
The specific Starbucks policy is that you have to get manager approval to switch or cover a shift. Your manager can say no for whatever reason they want.
0OO00O000 [OP]1 points3y ago
I don’t think you read what I said; the manager gave me the shift.
thatsmysharpie1 points3y ago
No, I’m reading what you said, but what I’m saying is that the policy is that the manager can not let you cover a shift for whatever reason they have. I’ve picked up shifts, had my manager okay it, realize it would put me over 40 hours, and then take the shift back. It happens.
board-certified1 points3y ago
Wait you’re telling me she is upset that you are working two different days?!?
0OO00O000 [OP]1 points3y ago
The issue is that there are only 7.5 hours between my closing and opening shifts.
stewbydoo31 points3y ago
We had a poster in our office at one point stating the Starbucks rules for scheduling like that. I think I remember a hour 8 window of time being required between shifts but I could be wrong. But I’ve also seen people “clopen” at my store so idk.
0OO00O000 [OP]1 points3y ago
Do you know where I could find any literature on that? They’re making it very difficult to find lol
stewbydoo31 points3y ago
Unfortunately I don’t. Search “Official close open policy” on this page. There’s a similar post from years ago.
Our mission is to provide everyone with access to large- scale community websites for the good of humanity. Without ads, without tracking, without greed.