Starbucks Baristas: The daily grind
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When I go to work sometimes I feel like waste of space, screw up or just in everybody’s way (self.starbucksbaristas)
submitted by 576711JNh
This feeling comes from being still new and still learn the ropes at my job, seeing my coworkers working hard and me just standing by window looking at them working multiple testing me just don’t know what to do. Must of the time I just work at the window and I feel like they do that just to keep me outta the way.
idkcassie 8 points 3y ago
to all the green beans:
i’ve worked at sbux for two years now, and trust me when i say that having someone on window who is good on window is possibly the MOST IMPORTANT ROLE. i was on window for the majority of my first six months, not because i couldn’t do anything else but because i was GOOD at it. (i’m still on window a lot, even after two years, because i’m good at it!) having someone on window that can talk to customers/smooth things over/be cheerful is incredibly important because you are the person the customers interact with. you are the person you essentially makes their visit a good one. if you’re cheerful and happy and friendly, even if the customer’s wait is long or their food/drink isn’t right, 90% of the time they’re understanding about it. (plus, even with tenured partners on the window, you can’t help much other than talking to customers bc of the new covid restrictions)
on the other hand, no one expects y’all to know everything your first few months!! y’all are babies and only get a week (maybe two!) or training with your trainer before being out on the floor. ask questions! ask what you can do to help! ask someone to walk you through how to do a task you haven’t done! this job is learned mainly hands-on, while working. so don’t be afraid to make mistakes as long as you’re willing to learn & listen!
sincerely,
a barista trainer
i’ve worked at sbux for two years now, and trust me when i say that having someone on window who is good on window is possibly the MOST IMPORTANT ROLE. i was on window for the majority of my first six months, not because i couldn’t do anything else but because i was GOOD at it. (i’m still on window a lot, even after two years, because i’m good at it!) having someone on window that can talk to customers/smooth things over/be cheerful is incredibly important because you are the person the customers interact with. you are the person you essentially makes their visit a good one. if you’re cheerful and happy and friendly, even if the customer’s wait is long or their food/drink isn’t right, 90% of the time they’re understanding about it. (plus, even with tenured partners on the window, you can’t help much other than talking to customers bc of the new covid restrictions)
on the other hand, no one expects y’all to know everything your first few months!! y’all are babies and only get a week (maybe two!) or training with your trainer before being out on the floor. ask questions! ask what you can do to help! ask someone to walk you through how to do a task you haven’t done! this job is learned mainly hands-on, while working. so don’t be afraid to make mistakes as long as you’re willing to learn & listen!
sincerely,
a barista trainer
baebam 3 points 3y ago
I feel this. I had a week and half of training. Then I wasn’t there for a week because the store I was hired for wasn’t opened yet, but I got Covid before opening day. I’m back now and my manager says I’m doing good. But, I feel super useless.
shrixn 3 points 3y ago
i promise it’ll get better! the job is always hard at first because there’s so many things to memorize, but it will get better, and once it does it honestly becomes so fun! usually we keep green beans at window/POS because during peaks it’s hard to explain new things to them, but as time goes on you’ll be able to interact with your coworkers more :) you got this!
Gummyjess 2 points 3y ago
me tooooooo omg I started in February and then MARCH APRIL AND MAY my store closed and when we opened around June I was expected to know everything but I didn't even finish my training and I have school like chilll u never even taught me properly
official_koda_ 1 points 3y ago
You’re not in anybody’s way. And don’t be afraid to ask questions, it won’t annoy them.
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