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Starbucks Baristas: The daily grind

Full History - 2020 - 07 - 25 - ID#hxzpd3
6
Writing a report on my boss who threatened me at work. Advice? (self.starbucksbaristas)
submitted by zLeafNinja
I am very thankful to everyone who commented on my last post. I was very scared to even say anything but you all have given me more confidence to write a report. Any recommendations on how I should go about it? I have the whole thing typed out and I’m having it reviewed by another employee but we’re both just baristas with little to no experience about reporting anything like this. In the report I wrote about how extremely uncomfortable my boss made me and how they continued to pressured me after I had already refused what they had asked for. I explained that it happened more than once that day and also that I was threatened multiple times. Any and all advice appreciated thank you in advance
Mariiriini 3 points 3y ago
Email it to your DM, email should be on a business card in your store or can be found on the hub.

Take it to another store manager in your district, one that has a reputation for being helpful and caring. Don't do this if you can't identify a safe manager to talk to. The idea is to hopefully get another manager intervene and also start to have your managers peers see them as the dangerous person they are. They who get the story out first is the one usually believed, at first.

Then call our HR, PCC, and then the Ethics and Compliance line. Two separate entities. Have the other partner also call this line. If anyone you know has even the slightest complaint about the manager, have them call in too. Power in numbers.

Good luck!! It really does work, reporting, its just not always lightning fast or comfortable. You're strong just committing to doing this, take comfort in your strength.
shizgettingworse 2 points 3y ago
Make your statement complete and factual. Have anyone who witnessed the threats to make a quick factual statement and sign with their contact info. Do not compare your statements. There will and should be slight variations, as everyone sees different pieces.

Email packet to your DM. Call 888sbux411, follow prompts to partner contact center, open case, email the documents. Contact ethics and compliance here: https://businessconduct.eawebline.com/ submit documents to them. They will be your protection against retaliation and you will have a case worker moving forward that you can contact daily if you believe your SM is retaliating.



Ultimately this usually ends with a slap on the wrist for your sm, and they change the behaviors and never mention it to you again. If you are informed and follow the procedures they will 100% lose their job if they retaliate.
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