in the UK, the government has introduced an ‘eat in, help out’ scheme which has made all cafe customers entitled to a 50% discount on their entire order over £10/$15. this morning my store has to tackle a 10+ car drive through, a café which was over crowded and a queue for the toilet which had 20+ people in. how are we supposed to work like this? this is the first day of the scheme and i’m dreading the next few weeks

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this sounds like hell, i am so sorry :(( best wishes to you and your store!!

This happened to us too. I work at a Tarbucks, and we were the only Starbucks open within miles. We are not big enough to be the only one open, we do not carry as much as the stand alone, and we have 2 people Max working at one time. We ran out of essentially everything, people were pissed because we don’t carry protein boxes or blonde espresso. These past few weeks have been the absolute worse.

I feel your pain! My store was the only store that stayed open during covid & it was a nightmare! It’s starting to get like that again because my store & a brand new store that ppl don’t really know is open are the only stores in my district that are open, because other stupid partners are going out & not following covid guidelines like going to places with large crowds and not wearing mask & cases popping up in those places then them having to quarantine because they came to work and were around partners 🤦🏻‍♀️ also it doesn’t help when stores close down 3 days before a hurricane is supposedly suppose to hit then it never does but then still remain closed.

I would reach out to your store manager about giving your store some extra coverage with real numbers showing when and how your service is affected. You could even ask the store manager to walk you thru last weeks earned hours vs spent to see if he used his full budget! He may be surprised you’re talking business to him, but hold him and each other accountable for results! In the mean time, kick ass during peak!!

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