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Starbucks Baristas: The daily grind

Full History - 2020 - 08 - 17 - ID#iblmch
7
Toxic workplace (self.starbucksbaristas)
submitted by therealbrittonic
I’m currently on medical leave and I’m not wanting to go back to my store because of a highly toxic work environment.
I’ve heard from one of my SSV that partners in other states are way nicer? Not sure if that’s true(I’m in CA).

Recently 2 of my coworkers deleted me off everything when I went on medical leave. One was a SSV and I just recently switched off her shifts. I thought we were cool though? Anyway, I called out a few days in a row, and trust me I know it’s frustrating, but I’d try and call out first thing in the morning. My SSV would answer the phone and she would sound extremely annoyed every time. I have extreme anxiety and it doesn’t help to call out with her answering every time. The last time I called out I talked to her again, I saw my SM was on schedule so I asked to speak to him and she said he wasn’t there. My anxiety at this point was like ok just call out later. Right after I hung up I texted my SM and told him how these phone calls have been going and how I asked to talk to him and she said no. Not even a minute later I got a phone call from my store.. it was my SM. Anyway phone call happened.

A few weeks prior I was clocking in and my SM told me to go on bar, we didn’t have a mid shift and he was it but he needed to stay in the back to do stuff. I told the barista on bar (who for some reason hates me) that I was switching her out and she’s good to go. She didn’t even acknowledge I said anything to her. Instead she picked up her phone and started fiddling around with it, put it in a cup on the counter then started making drinks that were printing. (Keep in mind- this is during the pandemic and she ISNT keeping up with cleanliness). Before she started the drink I reiterated that I was there to switch her out and still nothing. The SSV that I talked about before was the SSV on the floor and she walked up and was like “is there a problem?” I said “no, I was just trying to switch off because ‘SM’ told me to be on bar” at this point SM had also walked around the corner and the barista goes “I was just waiting for someone with AUTHORITY to let me know I was good.”
At that point I just stayed silent as I normally do and started to to make drinks. All I could hear from the back was giggling from the barista and SSV and I’m not gonna say it was about what just happened, but it very much seemed like it.


I’ve talked to my SM so many times about unnecessary drama and attitude and nothing gets done. At all.

Any ideas? Cause at this point I don’t want to go back to that store.
LordSpock 10 points 2y ago
Seems like you're in drama queens land, don't expect anything from them and get out of here asap, no matter if you ask for transfer or if you find another job, just do something, believe me, I was there too, medical leave for severe depression, lack of communication, talking behind my back, it's gonna make you worse, just save yourself
mpk1012 5 points 2y ago
Not all stores in CA are like yours. It sounds toxic for sure. Ask for a transfer. I worked in a great store in California with awesome coworkers.
Alliiicatttt 1 points 2y ago
Sounds like she is a bully and you need to call ethics and compliance or talk to your district manager since your SM doesn’t seem to care.

I’ve dealt (still dealing) with this ugliness and I’ve been an SSV for a year at a new store and still have this issue. With an SM that turns around and says that I’m the problem. I’ve been trying to get out for 8 months but it’s not that easy. Or at least my SM is just making it that way.
Narthithuth 1 points 2y ago
I worked at a couple stores in both Norcal and Socal, ended up moving to Michigan. Grass is not greener, nor is the money. Tbh if you want to be picky about who you're working with, don't work for Starbucks lmao. They aren't prone to hiring gems anymore.
mykotman12 1 points 2y ago
Not all stores in CA are like this. I’m in CA and my store is great and I have some amazing partners (there are a few bad apples, but a tree cannot have 100% perfect apples). Maybe transfer to a different store?
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