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Starbucks Baristas: The daily grind

Full History - 2020 - 08 - 17 - ID#ibp26n
508
Starbucks is a cult (self.starbucksbaristas)
submitted by softiesquid
Hello fellow slaves of the siren.


An elderly regular of mine was getting his usual one morning before quarantine when he said his birthday was soon. I asked him jokingly if he had any wisdom to share with a young whippersnapper like me. What he said was this: “Your worth is never determined by what you do. Your worth is inherent, always there, no matter what your job is or what you accomplish.” He got very emotional while telling me this and it didn’t strike a chord until now.

Before quarantine I was a Starbucks robot. I have never really gotten approval from my parents or romantic partners, and as a result I searched desperately for validation of any kind. Getting approval from managers and supervisors was where I found validation and self-worth.

I have several mental illnesses that make me vulnerable to others and people frequently take advantage of this.

Pre-quarantine, I would do the absolute most. I’m sure everyone knows a barista like this. I would hang on every word my managers said, do anything they asked me to do, and work every shift with a kind of rushed, panicked, tensed up approach. I would literally do dishes like my life depended on it on a slow Monday afternoon just so I could feel like I was worthwhile. I would do everyone else’s jobs.

Quarantine really put things into perspective for me. I can run around and work myself to death as much as I want, but there are two things that will never change:

1. I will still be paid the same as the bored, lazy teenager sitting on till the entire day.

2. I will still seek validation from others, and those in positions of power will continue to take advantage of this vulnerability for their own gain.

Ever since quarantine ended and my store reopened, I’ve made a special effort to just... do my job. Do what is expected of me, be responsible, but do NOT do 1000 x more than I need to. I actually have energy now to go home and do things I enjoy, not just pass out immediately.

Hilariously enough, the managers of my store have noticed this. They actually asked me if something was wrong because I no longer go above and beyond every single day. I told them the truth and they were visibly disappointed (I was regularly doing parts of their job too that I wasn’t expected to, and had stopped) that I wasn’t their slave anymore.

I just want to say... don’t give more of yourself than the company deserves. Don’t fall for the constant propaganda. At the end of the day we are all easily replaceable.

I know many of us are looking for something more in life. We want meaning because working a minimum wage job just to survive fucking sucks. Starbucks has a culture that is a magnet for young and vulnerable people looking for purpose and meaning (and a job, lol.) Starbucks insists that we are a family and that it IS worth our time to dedicate way more energy and time to the company than we are really being paid to (in the name of values that are so human it feels like betrayal to resist them at first).

Don’t fall for it.. don’t work hours you won’t be paid for. Don’t stay longer at your shift if you don’t want to. Don’t come in early if it means you won’t have time to eat breakfast. If the store is falling behind in one way or another and you are truly doing your job, it’s not your fault that things aren’t done, it’s the fault of whoever made the schedule and it’s not your responsibility to fix by giving more of yourself than you can afford to.

There is a deeper purpose in life but it’s not at Starbucks. Be good to your coworkers and community but never let the fancy words of the company make you forget that you are a minimum wage worker, a business bottom-feeder, and an excellent individual with so much opportunity elsewhere that you can only afford to give the company exactly how much energy and time they are paying for.
[deleted] 55 points 2y ago
Preeeeeeach👏👏👏👏👏 I just went through the same thing!!
itspicasso 34 points 2y ago
So very true! Good for you for realizing it! Took me over a year. I felt obligated to come in on all my days off when I was called in. Now it’s a hell no
softiesquid [OP] 14 points 2y ago
At first it’s like MAJOR GUILT for not staying later... but then once you actually get home and can relax it’s like LOL hope they’re good over there 🥴
RKFtw 1 points 2y ago
FACTS
earthnibs 23 points 2y ago
All of this took me waaaay too long to realize. I quit about a month ago after 3 years (aaaahhh). It’s all too real. The pressure to get major tasks done in an impossible time frame, high traffic, the constant increase of expectations with literally no incentive, etc. it goes on. Cheers on your part for stepping back!!
softiesquid [OP] 3 points 2y ago
Thank you!! This is all completely it. I’m proud of you for stepping back! You’re freeeeeee
sinisterbird420 19 points 2y ago
My shifts noticed the day I stopped giving 300%, too.

They thought it was weird I wanted to be paid my worth.
misguidedghostman 14 points 2y ago
I totally feel this! The day I decided to not work harder than my shift supervisor(which literally anybody could do), was the day my store manager decided I wasn’t doing my job hard enough.
Kaywin 6 points 2y ago
What happened with that? You doing okay?
misguidedghostman 10 points 2y ago
Not really. That SSV and my store manager are buddies and I’ve been threatened with firing more times than I can remember. But I’m in the process of transferring now so it’s all good I suppose!
[deleted] 4 points 2y ago
Thats literally the job of managerial staff. The owners/capitalists/shareholders cant be there to watch you 24/7 but they want you to be working as hard as possible at any given moment, so they pay folks to watch you and make sure youre doing your work properly. They get dangled manager positions, DM positions, bonuses etc for reaching certain efficiency and productivity quotas.

Its the most cucked job in the world, and these people burn themselves out for pittance, for tiny meager wages. Its nuts.
L_Salazar 13 points 2y ago
How long you been doing this gig to come to that realization?
softiesquid [OP] 26 points 2y ago
I have hated Starbucks and corporate culture from the very beginning, but around last Christmas I started working full time hours for the first time, and a lot more was expected of me to which I responded eagerly. I’ve definitely never bought in to the corporate culture but only in the last year or so have I really been able to pinpoint why!
L_Salazar 2 points 2y ago
How many yrs?
softiesquid [OP] 3 points 2y ago
Around 4!
EffectiveMorning8000 1 points 1y ago
how are u now? i just joined a few months ago but i've always been mad that this is what the common folk has been reduced to yet again in history. i'm literally only with SB rn bc they pay for facial feminization surgery. but my boss likes to try to keep us under the mirage that starbucks is worth the 300% effort bc it makes us good ppl or something.
[deleted] 2 points 2y ago
For me <1 year.
L_Salazar 10 points 2y ago
You are smarter than most

17yrs and counting
[deleted] 11 points 2y ago
Covid really put things in perspective.
L_Salazar 6 points 2y ago
True. And it's getting worse
sneeze_trigger 12 points 2y ago
It's like you're me. I worked for starbs for 7 years and even did a stint as a manager. I gave my heart and soul; literally blood, sweat, and tears to this company. When I left, I left with nothing left of me. I was burned out and had been depressed for so long I forgot what normal even felt like. I didn't even know myself anymore. I really feel like they exploited my values to make as much money as they could from me before they forced me out.

I used to be involved with a cult-esque religion as well, so I think I just get sucked into this shit. Siren indeed.
softiesquid [OP] 5 points 2y ago
A lot of managers really do. They see your willingness, they see how much easier you could make their job, and then they use what the company has given them to encourage you to push yourself past your limits
GaggleGuy 10 points 2y ago
This post really hits home to a lot of hard working partners out there.
LilKaySigs 9 points 2y ago
Honestly I’m only 18 but I figured out going above and beyond wasn’t worth it when I closed and I thought it was immaculate like everything was stocked and clean but the openers had the audacity to complain that shit was dusty
softiesquid [OP] 5 points 2y ago
RIGHT? You could sell your soul to the siren for a perfectly clean store and an opener would still complain that the straws aren’t stocked ...
subpar-barista 7 points 2y ago
My sister was trying to tell me this but I was lowkey brainwashed by what was being asked of me to give the “Starbucks Experience” during quarantine. This has really opened my eyes a lot more as to what I should be doing
softiesquid [OP] 3 points 2y ago
YES! Brainwashed is exactly the word. I’m proud of you for the excellent work you’ve done up until now. Please give yourself permission to put all that wonderful energy into something that deserves it like a hobby you love or a goal that’s important to you. Starbucks has a million baristas but you only have one life
subpar-barista 1 points 2y ago
Lol...I’m quitting my job soon. The toxic environment I’ve been working in has come back to bite me in the ass and I don’t wanna be around it any longer. So WOOHOO FREEDOM
[deleted] 6 points 2y ago
[deleted]
Momisnotmyname 2 points 2y ago
That was me, I lost money even w/ the promotion to SSV. Now I am just the salty old hat in my store.
JamesCharles44 6 points 2y ago
Couldn’t have said it better myself. I have just also came to my senses and realized the extent of my managers manipulation and how they prey on baristas that’s are willing to put in more of an effort and they push you to see how far you’re willing to go for the company, FUCK THAT. I’m quitting next week it’s been 7 months and I’m done. Also a barista at my store was living with his COVID positive brother for over a week while still working he didn’t tell anyone until it “slipped” out during casual conversation and the DM gave write ups to the managers, and the shift on the floor that day for not checking temps and being responsible with everything. To this day, almost a week since my managers found out, they still have not told ANY of us and they’re not doing anything to fix the issue except add another plexiglass border in between DTO/window even after someone literally had a concussion from hitting themselves on the other border we have up. I’m so fed up with the irresponsibility and the lack of care for baristas. Why tf did we slave ourselves throughout this whole pandemic? For what? To be treated like shit? And when my manager should’ve done the right thing she failed hard and I’m extremely disappointed with all of them
BeardiesRule112 6 points 2y ago
👏👏
[deleted] 5 points 2y ago
Lets fucking gooooooooo

Stay based stay woke
pebbles4eva 5 points 2y ago
It wasn’t until covid happened that I realized I give so much to the job while the other supervisors just do the bare minimum. I let go of a lot of the things I was doing for my sanity, but I just couldn’t stop working super hard. I start my new job in less than 2 weeks. My boss isn’t sure how the store will look without me there which is nice to be acknowledged, but I’m done.
softiesquid [OP] 3 points 2y ago
I’m proud of you!
liz-can-too 5 points 2y ago
Dear god I feel called out by this - but also, kind of comforted knowing there’s so many others in the same boat!
KeyCranberry 5 points 2y ago
Bless this post.
junglejims4322 4 points 2y ago
I needed this so much. It sounds like we were in a very similar position these past few months and I’ve just been starting to realize how much I’ve really been giving to this job.. Working 35+ hour weeks, picking up the slack of shifts and other baristas, covering shifts at other stores, always volunteering to do the clean plays. All whilst being a minor and letting my management know about child labor laws. Also in the process of seeking validation and acceptance from my coworkers to no avail. I’m known as the barista who “does too much” or “always has something to say.” When in reality, all I tried to do was make our store one of the cleanest, fastest, most food-safe stores in the district. My manager also asked me the same thing recently, I didn’t tell her the truth in fear of her thinking that I wasn’t a useful asset anymore or I was burnt out. The truth is, I never was burnt out, I was giving too much of myself to people who didn’t appreciate the efforts. Thank you for this, I’m glad I am not the only one going through it.
softiesquid [OP] 2 points 2y ago
I feel your pain. It’s exhausting going above and beyond and not even being validated for it. I think a lot of people want to live up to Starbucks’ high standards, which is fair enough.. no one wants to feel bad at their job. The company speaks of such “excellence” that is feels bad to do anything but the absolute most. What the company doesn’t really tell you is that if you show up and do your job and then clock out and leave, you’re still a perfectly good person and partner... it takes a strong sense of self worth that not many of us are given early enough in life to draw the line.

I’m proud of you! You’re more than just an asset to one Starbucks store in one community in one city somewhere in the world. You’re a person too! You deserve the free time and energy to blossom in your personal life too!
iagothesnake 4 points 2y ago
Are we the same person? Because same same. I honestly think that Starbucks furthers mental illness. You should not have to stress at work like this.
1b1rd 8 points 2y ago
I tell friends that are looking to join what I call the "coffee cult" that if you can't keep the frame of reference that it's all just coffee and McDonald's food, starbucks will give you mental issues and provide free therapy to "fix" it.
softiesquid [OP] 3 points 2y ago
I completely agree. The most fucked up thing is that I was essentially forced to disclose my illnesses to my managers (long story) and as soon as that happened they took that as an opportunity to use me as an example for the DMs of how great of managers they were for making this human connection.

Like, no.. I told you my condition so you’d stop making me feel like garbage for “not trying hard enough”...
me-meme-account 4 points 2y ago
Take my goddamn upvote. You could not have worded it any better. Bravo
Saradigm 3 points 2y ago
I used to bust my ass til I realized we don’t get paid enough for me to stress myself out. My mental health has to be my priority because Starbucks doesn’t give a shit.
masochistic_brat 3 points 2y ago
I straight up told my manager I'm paid the same no matter what the times are for drive. I'm still gonna try but I'm not gonna push myself for minimum wage
hit-or-miss-my-ass 3 points 2y ago
I’m the exact same. You just put it into words. I’m glad you realised it and have time for some self care and some fun! 🥰
eat-reddit-tv 2 points 2y ago
> Getting approval from managers and supervisors was where I found validation and self-worth.

###OOF

I am in this post and I don’t like it
ChristPlays10000 2 points 2y ago
Well said. I came to the same realization after getting into management and witnessing a completely different side of the company than I was exposed to as a SS. "Cult" is maybe too strong a word, but there's definitely cult-like elements to it. Companies like Starbucks put a TON of money into marketing, and they're not just marketing to customers. They market to employees, too. Part of how they build their brand is convincing employees that the company is some kind of benevolent force in the world.

And like most effective deceptions, there's a lot of truth in it. I think it's true that anything that involves human interaction has the potential to be very meaningful. But not because it's "The Starbucks Experience." It's meaningful inherently, by virtue of being a human experience. You provide the meaning in your work, and you can do it with or without any particular corporation.
GaeDayParade 2 points 2y ago
I've never related to something so much! Thank you for sharing, hearing this gave me so much courage.
Emberwoods97 2 points 2y ago
Year and a half partner here(gave my two weeks, last day is on Wednesday). I cannot tell you how much your post means to me. After a mental breakdown last night, my boyfriend and I were talking about how every shift if I don’t give 110% my shift lead and mangers are visibly upset and concerned that I am sick. They make me feel like a horrible person if I don’t pick up their slack and will even punish” me with jobs they think are undesirable if I speak up for myself. I come home everyday feeling physically exhausted and emotionally drained to the point where I can’t even brush my teeth before bed.

More often than not my breaks and leaving time are forgotten. When I remind my shift, they roll their eyes saying I don’t trust them to do their jobs and I have no respect for anyone there because I won’t stay past my shift so they can talk in the back(they have even mocked me over the headset). I’m sick of being taken advantage of and sick of my mental illness getting worse, and sick of giving my all everyday just for a company that won’t pay us a livable wage.

I really identify with everything everyone has commented and thank you op for reminding me that I’m not alone.
luvloping 2 points 2y ago
Absolutely 💯 🙌🏽🙌🏽
therealghost0 1 points 1y ago
Just started at Starbucks. Already have been noticing cult like behavior in just the language that the company uses. Thank you for this. Wishing you luck in wherever life takes you which I’m certain is bounds and leaps above Starbucks.
[deleted] 1 points 1y ago
[removed]
kat833 1 points 2y ago
I have been saying pretty much the same thing for at least the last 8 months and as some one who was feeling the same way that you are I agree whole heatedly
M_Night_Sammich 1 points 2y ago
I also came to this realization when I started having frequent health issues that were triggered from the stress of this job. I realized that I was NOT going to injure myself or potentially die on the job because of coffee. This job isn’t even remotely worth it.

We got this!
BatWeary 1 points 2y ago
I’m a newer partner here (as in, I’ve been here a solid week) and I agree. Starbucks isn’t my first job- a different fast food chain was and I learned quick to stop giving them 1000% when everyone else stood around on their phones and talked. I have to give my store credit, my partners and managers are awesome at getting things done even extremely understaffed. However, I don’t think I can throw myself into doing what I did at my old job. It’s not worth it when I’m getting shit pay and shit hours. I’ll work hard, but I won’t practically kill myself over a minimum wage job, either.
alycrawford42- 1 points 2y ago
This is also an unfortunate side effect of being raised in a capitalist society where an individual is worth only the value of her labor. None of us are paid nearly enough. None of us are paid what our labor is ACTUALLY worth. I’m happy to hear more and more people are making this realization but I am sorry it’s taken a toll on you.

This is coming from a shift: don’t go above and beyond. We’re a team and we’ll make it through together as long as we all pull our weight, don’t try to pick up the slack for a company that doesn’t give a shit about you.
[deleted] 1 points 2y ago
[deleted]
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