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Starbucks Baristas: The daily grind

Full History - 2020 - 08 - 29 - ID#iiof03
20
I was let go because of my mental illness (self.starbucksbaristas)
submitted by katiejaguar
My notice of separation states several instances of “a bad attitude”, specifically after i disclosed my bipolar disorder to my manager. After i disclosed my disorder she said things like “bipolar people are so hard to work with” and “your illness is not a get out jail free card”. She frequently took me aside to tell me how poorly I was doing. When the manager who hired me came back from paternity leave, i had all these “talks” in my file. So one day when he and I had a misunderstanding, he looked at my file, determined it was my last chance, and confirmed with my district manager to separate me.
I can’t help but feeling like I was discriminated against, and wrongfully punished and ultimately terminated for something that i was unable to change.
My notice of separation even states my bipolar disorder several times. What options do I have to fix this??? When I tell people the whole story they keep telling me i was wrongfully terminated, and some of my partners agree. I think my situation was fumbled horribly and my heart is so broken bc starbucks was literally my dream job. What do I do???
thatsmysharpie 14 points 2y ago
I’m of two minds about this (no pun intended) because I had a series of write ups before I was diagnosed with Bipolar 2 last year that I too felt we’re super unjust at the time.

This may sound rude, but it’s not, I’m honestly asking. When you told your manager about your diagnosis, what were you trying to accomplish? Typically when you disclose an illness, it’s because you’re seeking some kind of work accommodation. I’m assuming you disclosed your diagnosis to your manager as a way to explain the “bad attitude” they said they’d seen before, and with the expectation that they may let future minor indiscretions slide because of your disclosure. Does this sound right? Because that was my thought process when I considered disclosing my diagnosis to my manager.

But I know how I was acting before I was diagnosed and before I started getting treatment. There’s no reasonable accommodation for that besides allowing me to call out of work, which I already had the ability to do. And while your diagnosis gives you some protection, it’s not a coverall. Your manager can’t separate you because you have bipolar disorder, but they can separate if you’re coming into work and treating your customers and coworkers badly as a result of your bipolar disorder. I’m curious about the way it’s worded in your notice of separation, because it sounds like they made sure to word it in such a way that may give them some protections.

Did you go to corporate about accommodations or did you only disclose to your SM? Did you document and report when your manager made disparaging comments about your diagnosis after they were aware?

At the end of the day, there’s no harm in contacting Ethics & Compliance. You could also try posting in r/legaladvice. They may be able to give you better advice.
katiejaguar [OP] 2 points 2y ago
I know exactly what you’re talking about. For me it was just about transparency, not about making excuses. My diagnosis is really fresh, and I, naively, thought that it was the smartest thing to let my manager know ahead of things.
As far as documentation of the stuff my manager did and said, i made several reports to ethics and compliance during that time, and have mapped out a whole timeline.
thatsmysharpie 5 points 2y ago
I understand because like I said, I had the same thought process. I was like, if I tell my manager, he’ll realize that I’m not just crazy and emotional, I’ve been suffering without knowing I had this condition. But I actually posted in r/legaladviceofftopic and asked if disclosing would help me get my write up taken off my record and I was told (not so nicely) that while my diagnosis *explained* my behavior, it didn’t *excuse* it. And since it wasn’t going to do me any good, I decided against it.

If you’ve made previous complaints, then I would say you should add this one on to it. I would also suggest speaking to PRC. You want to document it not only for your sake if you want to try to come back to Starbucks in the future, and also to make sure your manager is held accountable, even if it’s down the road if they treat someone else like this.
glittterturtles 2 points 2y ago
This is really, really well written

Also, I really like your username
Millerboycls09 1 points 2y ago
You're able to call out of work?
thatsmysharpie 1 points 2y ago
Is this a real question?
Millerboycls09 1 points 2y ago
I get guilt tripped and pressured into either coming in anyway or told I need to find someone to cover my shift myself.

Edit to add: we once had a partner literally excusing herself off of bar to throw up in the back and then come back out and get back on bar. She was there for two hours before being told to go home.
Grrrista 14 points 2y ago
Call corporate, you may be able to get reinstated. Maybe ask to speak to an accommodations specialist.

Unfortunately as soon as your manager knew of your condition and if they thought it was interfering with your work they should’ve initiated the accommodations process which might’ve included something like transferring to a slower less stressful store that didn’t have an incompetent asshole as a manager
katiejaguar [OP] 8 points 2y ago
Yeah i brought the issue immediately to the district manager and he was just like “okay”. As if he didn’t know what i wanted him to do about it. All of that is in my notice of separation. I’m thinking about potentially calling Ethics and Compliance, is that a good idea??
Grrrista 11 points 2y ago
District managers are stupid, useless store manager enablers

It’s good you got that out of the way though

You’ll want to just go through the partner contact center and ask to speak with an accommodations specialist though
nobullshitplz 3 points 2y ago
Everybody else already said things that I would suggest, so I just want to wish you luck! Hopefully it turns out all right for you
colonade17 3 points 2y ago
Call partner resources and ethics and compliance, get a lawyer.

I'm surprised that your SM actually wrote "bipoliar" in your separation paperwork, that gives you a lot more leverage in this situation than if your SM just wrote about attitude or specific incidents. That's actually admitting that they're firing you because of a recognized disorder that qualifies you for protection under the ADA.
mkbeebs 3 points 2y ago
You can try contacting your local disability rights advocates (ex: in my area it’s called Disability Rights Ohio) for a consult. I don’t think they can name a disorder or disability as a reason on their documentation. I’m sorry this happened to you. It shouldn’t have. I would also recommend calling HR, there should be someone who serve as an ADA compliance or Disability compliance in a company that large.

Source: I worked in a disability compliance office for a large organization
cozysocks_ 2 points 2y ago
Yeah call corporate immediately and they should file a complaint and an investigation might open up. Depending on how shitty your DM is don’t even bother talking to them just call corporate
[deleted] 1 points 2y ago
[deleted]
katiejaguar [OP] 1 points 2y ago
I had one write up and it was for missing an inventory count when i first became a shift. The write up occurred six months before anything else.
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