AvoFromCado 9 points 2y ago
Just follow the guide they give you and make sure to really encourage them so they don’t feel like they’re failing. I also always remind them that its totally fine to ask a ton of questions and that we are all there for them! Hopefully you do the barista trainer training beforehand because that’ll help you a lot. Good luck!
TravisFalco 2 points 2y ago
I don't know if you have the ipads in your store, but if you do, there are training guides for each of the main positions of the store. Find these resources and use them to your advantage! Also, remember that they are scared and new, make them feel as comfortable as possible. Also, if your store is pretty clique-y, try to engrain them into the group as soon as possible.