Saying "its obviously abuse" doesn't explain why its abuse. We deal with customers like this everyday, it is not news that corporate doesn't care about us. I just think posting videos like this is done in poor taste.

I know what a middle finger means, I just think that out of ALL the things we face as baristas this is not the thing to make a big deal out of. I bet the dude thought we was getting away with something because he probably wasn't even aware of the camera being there. But either way he is an idiot, my point is that I was raised to not give people attention when they act like children. Because if you give them attention you're giving into what they want. It makes my days at work easier to not let people bother me so much.

I feel like you're upset about something.