Call Ethics and Compliance and file a complaint about how you got written up for trying to be in compliance with your local laws.

Oh shit. A comeback as quick as that, you don't deserve a write up. That's funny af.

I find my patience becoming thinner with each passing shift as well

honestly, it’s bullshit you got written up. You have to go to work, and there is a rule to protect not only the other costumers, but you as well, and if she hadn’t broke the rule, this wouldn’t have happened. idk i think it’s bullshit

That really sucks. My manager doesn't give a fuck if we get complaints from corporate luckily. She's so done with people being idiots and complaining about mask etc. One of my old managers would personally give them corporates number and be like here's my name, go call them and tell them I said Hi. 😂😂😂😂

That ruler line is amazing, I can’t wait to use that on a customer. Damn I’ve been rude back and have refused service a few times because they weren’t wearing masks. In Canada, masks have been mandated since the middle of July and people still don’t own one or have any idea that it’s mandatory like how?! It’s only all over the news, signs are posted on every stores storefront, there’s ads about it, cmon people.

it’s exhausting to have to constantly ask, especially when you’re in a county that’s had a mandate since fucking july. if you don’t want to wear a mask, don’t go out bc you won’t find any sympathy from service workers

Oh my god I’m sorry you got written up that’s bullshit. Good for you for not taking it though. So many times I wish I had said something back to rude customers

After a certain political event we’ve been having a ton of bolden half maskers and under the chin maskers. Most of these people have American flag, state flag, confederate flag, or favorite president mask on so they’re easy to spot. But it’s gotten to the point where I’ve stopped caring about telling them anything. Mostly because they’re looking for a fight and I’m not even going to acknowledge their stupidity. I’m still going to do everything to keep myself safe and healthy. But if these people don’t want to make it to Christmas I could care less now. It sounds mean for saying it, keep yourself and your coworkers top priority. You’re worth it, they’re not.

I just tell them politely I can’t serve them without a mask. If they keep trying I just get my SM out there and take the next customer

At my store we don't even require people to wear it in the drive thru. If I had to guess, it's about 70 percent of people who don't wear it. I just think it's so pathetically rude to drive up to a barista who has to wear a mask for up to eight hours a day to serve you and you can't have the curiously to wear it for less than a minute for me?

Wait you guys enforce masks in drive?

Just know I a former barista am more than prepared to lay into a rude ass bitch for y’all should I see it happening.

By definition, this is retaliation for enforcing laws.

I wouldnt even consider that rude lmao???

I don’t work with a Starbucks with a drive through but how does the mask mandate work with that?

I actually measured and we are less than 3 feet apart. Unfortunately, my store does not require masks or even provide gloves for handling cash.

Someone called my store and wanted to speak to the manager and I was the SSV on duty and she wouldn't tell me what the problem is but because I couldn't help her I kept getting screamed at and told I don't deserve a fucking job and I am super fucking incompetent
So I told her to quit being disrespectful and hung up on her lmao.

We don't enforce in drive thru (I fucking wish we would, though). But I am relentless about masks in the store. Even my manager has told asked me to call someone out because I am not afraid to speak out. I will remind the person politely once, because then I can't be accused of escalating the situation. I will even offer them a mask.

I got screamed at because a lady was mumbling and I couldn’t hear her. She yelled “why do I have to fucking scream??”
It took every ounce of my being to not saying anything back.

Local laws rule over store laws

Fuck them and fuck corporate

King.

That’s funny, and a write up is crazy, but you are always in control of your own words and actions.