Starbucks Baristas: The daily grind
↑
30
↓
starbucks corporate, PLEASE let us turn down the music (self.starbucksbaristas)
submitted by rabbitmom1999
not only is it impossible to hear anyone give their names so we can get them their mobile orders (which is like the absolute minimum), but it makes customer connections ABSOLUTELY IMPOSSIBLE. “how’s your day going so far?” “what was that?” “I said how’s your day going?” “I’m sorry I can’t hear you, what was that?” “How’s your day going?” “I’m sorry I still can’t hear you” on repeat x50,000 a day. It’s so frustrating
plus I got yelled at by a customer today because I misheard her name and let her order sit on the counter (I thought she was saying Pam, but her name was Kim) and she got SO mad. “this is absolutely ridiculous, you need to turn the music down” “I’m sorry ma’am it’s controlled by corporate” “this is absurd I’m going to Dunkin’ Donuts from now on” like GOOD LEAVE
plus I got yelled at by a customer today because I misheard her name and let her order sit on the counter (I thought she was saying Pam, but her name was Kim) and she got SO mad. “this is absolutely ridiculous, you need to turn the music down” “I’m sorry ma’am it’s controlled by corporate” “this is absurd I’m going to Dunkin’ Donuts from now on” like GOOD LEAVE
BeardiesRule112 14 points 2y ago
You guys don’t have a volume knob...?
rabbitmom1999 [OP] 14 points 2y ago
I mean we do but we’ve already been reprimanded multiple times for turning down the music. we’re the closest store to the regional corporate office and a lot of those employees like to stop by regularly so we tend to be on a slightly tighter leash than other stores I guess
badatlife15 8 points 2y ago
Tell the customers to complain, that should get corporate to listen. They’re all about 3rd space right? I mean we frequently have it turned down pretty low I can only hear it if I’m on front/food.
RadiantZoink 4 points 2y ago
At mine it's super loud and we get a lot of spanish speaking customers. On top of loud music and a language barrier I have damaged hearing which just makes it that much worse. My day is basically "sorry can you say that again" and then customers get annoyed
picsandithappened 2 points 2y ago
Use the iPad to turn it down. The volume knob in the back is super sensitive, but you can put the ipod at like, 80 instead of 100. It isn't super noticeable to the customers, but it keeps you from hearing it behind the line.
Except those damn Elsa songs. They make me want to kill myself.
Except those damn Elsa songs. They make me want to kill myself.
mykotman12 1 points 2y ago
Just go in the back and turn it down
rabbitmom1999 [OP] 3 points 2y ago
already explained why we can’t do this in a different comment
AccountOtherAccount 1 points 2y ago
If a customer got mad because she had to wait, she was brought up entitled. I encourage you to make them wait more often.
This nonprofit website is run by volunteers.
Please contribute if you can. Thank you!
Our mission is to provide everyone with access to large-
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
©2023 HumbleCat Inc • HumbleCat is a 501(c)3 nonprofit based in Michigan, USA.