A lot of licensed locations are understaffed and we have to cut corners so we can close on time tho
kyanaishere2 points2y ago
I would try friendly reminders first. And maybe try talking to your shifts and having a one on one conversation about how it impacts the rest of the day. And if that is uncomfortable you could tell the manager to monitor the conversation. There is also the District Manager, yet I wouldn’t talk to the DM unless all other option are exhausted.
EmeraldDreams-2 points2y ago
I tell the new person every single day that I work with them, in a friendly way too. Every time I leave the closer for the day as well. They say “ok” continue to have 4 coffees grinded for the next 4 and a half hours. My asm noticed and I asked her if she could talk to them, new person said “ok” and continued to do nothing. I’ve been telling my manager but she is literally just too nice. I even write in the daily book to remind eveyone to follow brewing standards, as well as days I am not there too. I have told this new person so many times, it’s like beating a dead horse.
kyanaishere1 points2y ago
It may cause some backlash but I would talk to your DM.
EmeraldDreams-1 points2y ago
Backlash? How so? I don’t want all of my coworkers to hate me and I don’t want to somehow get in trouble
kyanaishere2 points2y ago
Also you might want to consider if the reason they do it, is if the customers you guys get in the afternoon don’t tend to typically get blonde. Like a very low percentage and maybe they may see it more as wasting product!? It may help to have a different perspective??
kyanaishere1 points2y ago
Yeah at that point I would just contact your district manager you already tried your store manager and it hasn’t worked I guess :/
kyanaishere1 points2y ago
You wouldn’t get in trouble because you are doing what’s right. Honestly you probably should tell your district manager. Try to focus on how it’s impacting the quality of the store. And how many times you have tried bringing this situation to others attention. I don’t think you coworkers will hate you but it might be a little awkward initially.
astivana1 points2y ago
So wait - they’re keeping the same coffees? As in they’re keeping four individual urns of Pike, dark, decaf, and blonde for four and a half hours without rebrewing any of them?
EmeraldDreams-1 points2y ago
No - by the time everyone leaves and it’s just the closer ( 4 or 5pm ) the grinder will be vacuumed and all the part will be cleaned and she will have 4 coffee cups of half batches of pikes. Which at that time pike is the only thing we have available and brew from 3pm - 7:30pm. I mentioned this to the asm, and she said whenever this partner closes and then my asm opens, there will still be coffee cups of grounds leftover. So I’m guessing she’s only brewing a fresh pot of coffee every 1 1/2 - 2 hours
astivana2 points2y ago
Oh! Honestly, aside from not brewing often enough, that doesn’t sound terrible? We can pre-grind things like grounds for pour overs and keep them til end of day so I don’t see why pregrinding Pike for regular brewing would be a big issue.
frankly-im-confused1 points2y ago
I also work at a licensed location. We don’t follow standard so much either because we’re not as busy as a usual Starbucks. I do the same thing wuth the coffee unless it’s busy then I keep it fresh but typically it isn’t ordered after the first two hours and it doesn’t make sense to change it every 30 minutes because it’ll just go to waste at the end of the night.
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