My manager offers to help on bar when we get busy. His help means that he’ll get a pike and then walk off somewhere and won’t be seen until the rush is over

My manager will main bar during peak. He’s the best.

We definitely work together.

Exactly! My manager right now can’t make a tea. Like a regular tea.

My manager : * makes one beverage in the incorrect steps and takes like a whole minute to finish* alright guys I’m going on ten

Mine was primary bar for peak this morning and rocked it. She pretty much never asks us to do something she wouldn’t do herself. Love her!

oh my god this!!!! i had a boss that would do this all the time like we would have to pick up her slack cause she was never behind the counter, even when it was just her and one other person.

my manager will only be on warming and even then they sometimes disappear. or they'll come over to the bar and say something like "oh you just have so many drinks" pull three or four stickers then leave and i'm always left there kinda like "thanks???"

[deleted]

My SM is a whiz on bar. It’s when they work CS it’s gets frustrating because they like to small talk

My SM is a blessing. She’s happy to be main bar any time of day, and she even does clean plays !!! with us sometimes and gives herself the nasty tasks like mats or cleaning out the vacuum.

My manager has asked me a couple time what time we close

My old manager was a beast. She was getting screwed over by the DM but she gave her all when we needed someone on bar or register.

One time when she was off, the DM did a surprise visit. We’d had like three call outs and it was just a two floor. Me and a supervisor. I was ringing front and drive, SSV was double barring, it was during the after school rush and the floor was an absolute disaster. Fuckin DM sat in the lobby and watched us struggle.

She decided to “help” by sweeping. SWEEPING. She just kept getting in our way. She was so worried about appearances but she didn’t even empty a trash can.

Few days after that, my SSV got some kind of write up and derogatory marks straight from the DM herself.

Not too long after that incident we both quit. Our SM left three days after us, and after she bounced 9 more people quit with little or no notice.

This was a district where in that same time frame, one SM walked out in the middle of a shift and never came back. Three other SMs gave their two week notice. Had to have other districts send people in. That DM made everyone’s life hell and broke a lot of good people.

Fuck you J.

Edit: did my comment get posted like ten times?! If so, I’m sorry!

I’ve been having a rough week with my manager and this thread made me realize I could have it SO much worse oh my god.

My manager was an outside hire and she busted her ass to learn bar. She was always open to advice and constructive criticism, so that was great. She sucks at making workable schedules and managing partner conflicts but yeah at least she can bar?😂😂

I’m sorry you guys are having to put up with shitty managers

My old manager was literally never on the floor. I didn’t know until I transferred that SMS were supposed to be on the floor ever! New manager rocks, she’s on the floor as often as she can.

My favorite is when the shift calls some tasks “peasant” tasks.... 👻😌

That’s the problem with outside hires. I think it’s much more valuable to have a manager that’s worked their way up and understands how to do everything.

we outside hired a manager who didn’t know how to bar at all it was painful...makes me extra appreciative of the manager I have now who knows her stuff and helps us out

My old district manager never worked store level. Sure that’s the way it is for most district managers I think, but how does corporate expect DMs to make proper judgement calls and decisions that affect us “lowly baristas” if they haven’t experienced what we deal with on a day to day basis?

The funniest thing that happened one day was he came in and started warming food for drive thru. It’s was the weirdest things because he NEVER does that and we couldn’t figure out why or what he was doing. And of course he was just getting in the way and slowing us down but what can ya do 🤷‍♀️.

Hahahha same my SM I get it she wants to help but I’d rather just hav her do warming and let us bar even if we are swamped cause Th way the customers complain about the drink and we gotta remake it

My new SM tries to help but she has no food service experience at all and just gets in the way, but she's trying so :// Just how can such incompetent SMs get hired in the first place,.....I know the real answer but it's the principle of it all

Failing upward

When I ask our assistant manager for help she just says "oh so and so will be here in an hour and they can help you" and then just sits there on the laptop for 8 hours a day. Shes opening her own store next month and I pity anyone she hires.

Exactly!!!! I’ve had like 7/9 SMs that fit this too. They can’t run a floor, they don’t clean ANYTHING, not good at time management, not friendly with customers. I have actually been understaffed and refused to get the SM from the back

[deleted]

[deleted]

agreed. dealing with this now

Do mean actual store manager or shifts? My manager really only does food.