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Starbucks Baristas: The daily grind

Full History - 2020 - 10 - 16 - ID#jcnegm
7
New Barista Trainer (self.starbucksbaristas)
submitted by blubblubjuice
Hi guys, I recently got promoted to Barista trainer, I am kind of nervous as I dont really know what to expect, and have just been told to follow the "*curriculum*" I guess they give you to train new partners, I did do the training with my sm and such however. I am looking for any tips whatsoever or anything that I can do that would be nice for the new partner who I am training :) thanks in advance! ♡
mikejwb 7 points 2y ago
Don’t teach them the quick way. Teach them the right way to standard. You are doing them no good if you teach them improper techniques.
blubblubjuice [OP] 1 points 2y ago
💯
sevunfootur 6 points 2y ago
I always make a cheat sheet for shot & syrup quantities, that way they can keep it as a guide when they’re on bar for the first time when they aren’t training! Also, always introduce the new baristas to other baristas and try to be their friend!
blubblubjuice [OP] 1 points 2y ago
I will totally do this!
mlem129 4 points 2y ago
Advice my first certified green bean gave me

Train on a cappuccino before a latte. Gives them a chance to really hear and understand that shredding sound. I did it the other way because we do lattes more often but it didn't really click until we got through cappuccinos and went back to lattes. Also use the clear training cups, they're fantastic!
blubblubjuice [OP] 1 points 2y ago
I will try this! Thank you!
aarushsaini 4 points 2y ago
im new to starbucks and some things my trainer did that really helped/were good tips:

1. teach us how important it is to keep everything clean especially when closing so the openers have an easier job! this makes your store’s community better and encourages others to close well so that you will have a good open !!

2. emphasize the amount of espresso shots and syrup pumps go in each drink and really nail them down because i know i still struggle with it too !!

3. help us and introduce us to other baristas/ssv because that good community becomes very helpful when we may need a shift covered !!

overall, have fun with who you train :)))
blubblubjuice [OP] 2 points 2y ago
Thank you for the insight! I will keep all of that in mind :) ♡
Due-Cry-5778 2 points 2y ago
I create cheat sheets in sizes, number of shots, and number of pumps. Also when they are training we have been know to write little reminders on things with the chalk markers.
Size? Hot or iced? Name? On solid blk part of POS
1,2,2 or 1,2,3 espresso 3/4/5 or 3/4/6 on the front of the bar
It’s a cheat sheet that cleans up easily with magic eraser and water
Dopio_Depresso 2 points 2y ago
I've been using this song to help baristas learn Size to Shot/Syrup ratios for years. It's been quite successful in reducing the time it takes to learn. Also, sorry about my hair it was a rough day, you know who came through.

$1

​

Also, just my experience, but try to make them feel as comfortable and safe as possible. It can be an intimidating experience to start a new profession, and it's incredibly important to make them feel like it is safe to make mistakes. That's how we learn, mostly. Unless it's just me and everyone else is awesome. Oh god.
blubblubjuice [OP] 2 points 2y ago
Oh wow thanks so much!
Dopio_Depresso 1 points 2y ago
I updated the directions beneath the video. There were some typos. Hopefully it helps!
dmm181 2 points 2y ago
I’m in the same boat as you!! I think as long as the trainer remembers what their experience was like as a new hire and makes sure the baby bean feels super welcomed and open to tons of questions, you’ll be fine! Remind them that it takes a while to get the hang of things but ensure you’ll always be there if they have any questions, no matter how “stupid” the question may be.
blubblubjuice [OP] 1 points 2y ago
Thats good advice!
Kit_Kat_1010 1 points 2y ago
Tell your trainee that they’re going to make mistakes. Tell them that it takes at least a month if not more to feel comfortable in your role. I have so many new baristas at my store who come to me and tell me that they feel like they aren’t doing enough when they’re doing amazing. Build them up and give them the confidence to ask questions when they’re confused or have forgotten something. Make sure they know that if they make a drink wrong and a customer complains, it’s not the end of the world and it happens even to the most veteran baristas. Make sure they feel empowered to speak up if they’re being mistreated by a shift or manager. With every trainee I have, I make it a point to introduce them to everyone on the floor each day so they can learn names a little quicker and feel more included. And the most important thing, you’re going to do great as a trainer. The fact that you’re asking for help shows that you really care about your position. Good luck and have fun with it!
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