Someone told me once that you would then get taxed on your tips. But I’ve also worked at another job that did credit tips and got taxed, and I’d just prefer the extra tips tbh. idc if it’s taxed

my manager told me it’s bc our goal is fast window times and when we have to give someone a receipt or tablet or whatever to add a tip it slows everything down :/

It’s because Starbucks has that whole POS system already. It’s terrible and old, but they’d have to get all new computers and systems to be able to do credit tips. The other thing they could do is allow credit tipping through the card reader, but that is kinda tacky. When every person has to be brought to a “tip?” menu before they can pay. Starbucks doesn’t want that hurting their brand.

You can do them on the app

Card tips wouldn't be conducive to the fast drive thru model. Maybe if they ever update FOH POS it could work there, but never in drive. That's why they want people to use their app

First of all, cash is legal tender and covers all debts.

Section 31 of U.S.C. 5103, entitled "Legal Tender":

"United States coins and currency [including Federal reserve notes and circulating notes of Federal reserve banks and national banks] are legal tender for all debts, public charges, taxes, and dues."

So Starbucks will never be cashless. And it should be illegal that anyone is cashless.

Second, when there are records of our tips from a POS system they can and will be taxed. Starbucks estimates our tips at 50 cents an hour and includes that in our pay statement, which is taxed. That system actually helps us because we can not report our actual tips. If we had card tips, everything would be recorded and we would be required to report them and we may have to pay any taxes that weren’t taken out

I think in some twisted way they don’t want credit tips because they want EVERYONE to have the app. But they also make tipping on the app difficult so wtf.