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Starbucks Baristas: The daily grind

Full History - 2020 - 10 - 22 - ID#jg7q71
26
Discontinued items (self.starbucksbaristas)
submitted by pwincesssleah
At my store, a pretty heavy trafficked one, we have discontinued the mocha cookie crumble frapp and the caramel ribbon crunch. People try to order it and we politely decline and explain that we no longer have the ingredients. The other day a man goes, " I GOT ONE YESTERDAY" my shift replies "no sir, we did not have the ingredients yesterday" "I GOT ONE THE DAY BEFORE YESTERDAY THEN" "No, again I was here and we have been out" he gets testier, "THEN I GOT ONE DOWN THE STREET" shift is like "I can't speak for the stock of other stores, sorry sir". Like, we can't pull it out of our asses dude. And a lady tried tricking us by ordering it and then when we said no, asked for the exact ingredients we didn't have to make the mocha cookie on another drink, like to trick us. WTF people
canigetaventiuh 40 points 2y ago
One time I told a customer we were out of the ingredients to make his drink and he said "I didn't ask for excuses, I asked for my drink."
lizeken 19 points 2y ago
I’m sorry but I laughed so hard at this omg what an entitled bitch
egiappaige 18 points 2y ago
Uhhh you cant choose when to discontiue drink?....
astivana 12 points 2y ago
Uhhhhh why/how did you discontinue a current drink? Are you a corporate store or licensed?
pwincesssleah [OP] 10 points 2y ago
We haven't been getting the ingredients to make it I guess. We are a corporate. Not sure
noir_fae 9 points 2y ago
It sounds like your store hasn’t been ordering the ingredients
xboxturtle 8 points 2y ago
They aren’t discontinued. Your manager probably just decided not to order the toppings. My manager did that for a few months then resumed ordering them because they are core and are featured on the menu.
silent-intheforest 6 points 2y ago
how did y’all discontinue those drinks? are y’all not getting the ingredients anymore?
pwincesssleah [OP] -1 points 2y ago
Yeah I guess to make room for the holiday stuff? We haven't been getting the toppings or dark caramel
[deleted] 2 points 2y ago
They’re not leaving with the holiday drinks though.
ladycali87 5 points 2y ago
I wish we ran out of the ingredients to make those two drinks at our store. We don't need them on top of all the upcoming holiday drinks.
It's mostly whip and barely any drink, pointless and takes up so much time.
alcohoseok 4 points 2y ago
obvs you cant discontinue a drink on your own but i get this bc a store about 10 minutes away from mine still has ingredients for the s’mores frap and even recommended me it one day but yet we have literally nothing to do it with. so we do have people come in saying “oh i got it from the store down the road” like that’s great but we literally don’t have anything to make it with.
snowflakenecklace 3 points 2y ago
"i got it from the store down the road!" well then go to the store down the road?
alcohoseok 2 points 2y ago
FOREAL FOREAL
NotMyElephants 3 points 2y ago
You can make a mocha cookie frap just without the pieces..... its just a java chip frap. The cookie crumbles dont even add much to the flavor imo
pwincesssleah [OP] 1 points 2y ago
Yeah! We offer the Java chip as the alternative and people are usually happy with it :) except the one lady who insisted we make a caramel frapp "like" the caramel ribbon crunch. We were like... with the wrong caramel and no topping? So a regular frapp? "NO make it LIKE the caramel ribbon crunch!!!"
sdkid92 4 points 2y ago
Sometimes you have to bite the bullet with these dumb customers and just ignore them and say ur making what they want.
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