Relatively new green bean here! I’ve been using my partner numbers on my days off and severals hours after i get off work, at different stores. Now, I know the rules about 1 markout (drink/food) a day for days off and bean markouts 1/week. Whenever I go to the other stores, if I had already used my markouts, I make sure to explicitly mention that I just want the 30% discount, no markouts. I’ve noticed that sometimes they do it anyways or they tell me they already hit the markout button and can’t change it. I don’t want to get in trouble for “over using” markouts, and i don’t know what to do?
[deleted]7 points2y ago
As long as it’s not a pattern, ie you only go to one store and only make transactions with one barista who is always giving you freebies, you’re fine.
hecaete471 points2y ago
I’ve encountered this too. No matter how clear you are, they still somehow mark it out lol.
My best tip is to put your partner card on your phone so you get the triple stars per dollar and the 30% off discount, and mobile order. That way it can’t be messed up. That’s what I’ve been doing!
harmlessZZ1 points2y ago
Hmm they should always be able to do just the 30%... but make sure you tell them you just want to use the 30% BEFORE you say your numbers. Say “I’m a partner, can I give you my numbers? I already used my markouts today, can you just use the discount?” Then give your numbers.
Also if it was ever flagged or an issue, your SM should be able to talk with you about it. Just make sure to do your best to explain to workers that you just want the discount, not the markout. And don’t give your numbers until they confirm you just want the discount
sIowrain [OP]3 points2y ago
I make it a point to mention that its just the discount and not the markout and they’ll say okay and then either 1. do the markout 2. do the markout and say they can’t undo the button 3. say that the company “doesn’t check anyways so just get the markout” (happened twice at a store, same barista). Hoping that I don’t get in trouble for it :/
BatWeary2 points2y ago
i always make sure to note that i want JUST my discount and they’ll still give me my full mark out and i’m just like, “i didn’t want to use it” and they’re like “so? it’s free food why be mad 🙄” because i don’t want to get in trouble????
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