Starbucks Baristas: The daily grind
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big rant (self.starbucksbaristas)
submitted by [deleted]
[deleted]
[deleted] [OP] 6 points 2y ago
I’m kind of confused what you mean by “safe keys”. If you mean the store key, then yes, she should have her own. If you mean the keys that will open registers and what not, there’s nothing weird about having a communal set of keys. In fact, I would argue it’s weird that you each have your own set of register keys. In every store I’ve ever worked in, there has only been one or two sets of register keys that get passed between shifts and left in the safe overnight for openers. It’s possible that your manager has gotten in trouble for there being so many sets of register keys within her store, which is why she hasn’t made anymore.
If she’s been asking you to leave the keys and you haven’t been, I don’t know what you expect besides her calling you.
If she’s been asking you to leave the keys and you haven’t been, I don’t know what you expect besides her calling you.
mewwissa 4 points 2y ago
Safe keys, as in each manager gets their own key with a PIN to open the safe to grab till funds, safe funds, count the safe, etc. The other set of keys are the communal keys that open the registers and toilet paper holders, doors, etc. Each SSV has their own safe key and store key to lock the front door at night and open it in the morning.
[deleted] [OP] 8 points 2y ago
GOT IT.
Okay. Ignore basically everything I said. Don’t back down on not giving out your safe ID and PIN. There’s no reason your manager shouldn’t have their own. Keep all your texts, and call Ethics & Compliance. They’ll keep your complaint anonymous and once you’re on record your manager will be held accountable for any retaliation.
Okay. Ignore basically everything I said. Don’t back down on not giving out your safe ID and PIN. There’s no reason your manager shouldn’t have their own. Keep all your texts, and call Ethics & Compliance. They’ll keep your complaint anonymous and once you’re on record your manager will be held accountable for any retaliation.
mewwissa 4 points 2y ago
I mean I’ve already given her my keys and PIN but I felt weird doing it... like why am I getting blamed for her not being able to open the store? I didn’t see the text until way later and didn’t leave my key, plus that’s just not something that we have ever done as far as I know. It’s one thing if she forgot her keys and needed a set and it was an emergency but she has done this for three days in a row. There’s a whole bunch of extra safe keys in the safe that she could have grabbed before??? I’m just confused on what I should say to her when I see her so that I can’t get blamed for this, and written up or something.
[deleted] [OP] 4 points 2y ago
I would honestly stick to text messages for now since some of what she’s asking you to do isn’t totally on the up and up and it’s better to keep a record of what’s being said.
I would ask her to clarify what her expectations are with the keys. Frame it like, “I’m frustrated that the miscommunication between us about what keys you need me to leave for you has been making opening difficult for you. Can you please clarify what you need from me and how I can best help set you up for success in the mornings?” Or some shit like that.
You may know that what she’s doing isn’t okay, but you’re not going to get anywhere by outright blaming her. If she asks you to leave your store key, ask her how she will make sure your key is getting returned to you before you need it to close. If she asks you to leave your safe ID and password, tell her that you’re under the impression that that information isn’t to be shared with anyone. And then report her to Ethics & Compliance.
I would ask her to clarify what her expectations are with the keys. Frame it like, “I’m frustrated that the miscommunication between us about what keys you need me to leave for you has been making opening difficult for you. Can you please clarify what you need from me and how I can best help set you up for success in the mornings?” Or some shit like that.
You may know that what she’s doing isn’t okay, but you’re not going to get anywhere by outright blaming her. If she asks you to leave your store key, ask her how she will make sure your key is getting returned to you before you need it to close. If she asks you to leave your safe ID and password, tell her that you’re under the impression that that information isn’t to be shared with anyone. And then report her to Ethics & Compliance.
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