Is the TRENTA cup of VANILLA SWEET CREAM straight? Also agreed. I thought it was on the 7th and specifically took it off. Last year I was still really new and it was horrible. Like partners are still talking about flashbacks to Red Cup Day 2019

Oh man I feel you on not getting trained on the new drinks! I was “trained” by being shown the recipe cards, but unlike fall drinks for which we had the pumpkin spice sauce & powder/smoked sea salt topping out for a few days in advance, we didn’t put out the holiday ingredients until the night before. When thrown on bar, I had to have my supervisor give me a quick rundown on drinks & their corresponding toppings :/

Social distancing was just not a thing.

the holiday season is the worst. it’s so crowded and people seem to be so much less forgiving if you mess up a drink. my coworker accidentally made a bunch of cold brews with the eggnog instead of vsc and yikes...that didn’t go well. i also had a lady try to buy all of our straws and my coworker (who is still in training so she didn’t know any better) started to ring her up so i had to intervene and be like “sorry we can’t do that, we have other customers who want the straws as well”. one last story- i had a lady call three separate times to ask the same question about our cups, only to come in, ask if the were made of cardboard and leave when i told her they’re plastic,,, who wants a cardboard reusable cup lmao i’m glad i was wearing my mask so she couldn’t see me laughing.

I agree. My store didn’t run out until 5pm, however, we reached nearly 10k in a single day (we usually make like 6-7k daily), while understaffed beyond measure, and we closed an hour early. Complete anarchy.

Are you in the states? In canada we have to hand drinks to the customer one at a time so they can't just grab random cups

Agree completely. Even my manager was talking about how Starbucks preaches about staying safe in the lobby but it was impossible to social distance. We had over 60 transactions in 30 minutes when my store averages 20-25 per half hour. Absolutely horrible on partners. We should have gotten time and a half or something for that day. I felt horrible because as a shift, I try to keep spirits up and if I see a partner stressing out, I take over for them and send them to something less stressful, but all my partners on red cup day were physically drained by the time their shift ended. We literally just sat on the floor in the back. Oh and red cup day was also my day 4 of 9 days working in a row 🙃🙃

I don’t understand why these red cups are so important. I got one last year without even asking and it was just a happy surprise. I maybe used it again twice? I just don’t know why people get so up in arms about having a cup they’re going to lose or ruin within a week or so

My store was packed today because of the holidays, just non stop from when I came in till closing. I only had one other person and my SM scheduled the clean play on top of that. It took nearly two hours just to get regular closing stuff done before we could even start the clean play. It’s like they want to make us suffer on purpose.

That day was the shit show to beat all shit shows

they don’t care about us at all and its so obvious. i live in a hot spot and my tiny ass store was entirely full. i hate this job

They can't even use it because of covid-19

I remember two years ago I transferred and helped open a store as a supervisor and we had to train the WHOLE store and our manager was AWFUL at communication and just being present in general (she eventually got fired two months after I left cause no-one was there to clean up her mistakes)

and i walking in at 10 and was like "How's the morning???" and they were all SHOOK

she also failed to tell them how to actually put the red cup on the order to actually count the fact that we gave it away, so inventory said we still had 225 red cups cause they didn't actually mark them out in the computer with the order. (somehow that was my fault even though I wasn't scheduled for three days before that, so had no way of making sure they knew that, and the manager had said she was going to teach them how and set it up because she wanted it done "right")

I didnt work friday but i heard that at my store we had not opened yet, we havent even unlocked the doors and ppl were lining up for the red cups