There is a special place in hell for those who place 10 drink orders in the drive thru on a Sunday.(self.starbucksbaristas)
submitted by MamaRedCard
Forgive me if this has been bitched before.
murphmanfa29 points2y ago
"CAN I GET FOUR TRENTA STRAWBERRY LEMONADES TWO TRENTA PINK DRINKS FOUR VENTI WHITE MOCHAS WITH SWEET CREAM AND CARAMEL DRIZZLE hang on what did you want again?"
MamaRedCard [OP]17 points2y ago
Drives off before DTO can repeat it back to them. DTR gets screamed at by Satan.
murphmanfa16 points2y ago
Modifies drinks and asks for food at the window.
MamaRedCard [OP]5 points2y ago
C:“This was supposed to be hot. “
Me:“Ma’am, the Frappuccino can’t be made hot. “
C:“I didn’t ask for a Frappuccino. “
Me: “Sure thing.” *glares at front register*
murphmanfa9 points2y ago
"Do you have any more of those free cups you were giving away on Friday? What do you mean no, I NEED THEM"
(Legitimate paraphrased interaction i had with Saturday's worst customer)
Riptose1311 points2y ago
Agreed. Happened to me yesterday at 5 fuckin am.
MamaRedCard [OP]9 points2y ago
What the hell? Oh. Office run. Still ew.
Riptose1310 points2y ago
Soft ball tourney. Every drink was a tik-tok-pass-the-glock
MamaRedCard [OP]1 points2y ago
*proceeds to pour dead shots into every drink*
VectoredClarinet10 points2y ago
The thing about these orders that pisses me off more is the fact that they are usually placed by a group of people in a packed car (no masks) in the middle of a PANDEMIC! It honestly feels like we are encouraging irresponsible behavior and allowing people to act like it’s just another day. My life has been completely upended by COVID and it makes me livid to see people pretending nothing is different.
miked19127 points2y ago
Middle of peak, I got a 14 food item mobile. Only one thing wasn't warmed up. I had to keep one of our ovens free for drive stuff and work through the mobile slower than I would have liked. Maybe five minutes after the order came in, guess who showed up to pick up the order in drive thru? And then they got annoyed because we didn't have the order ready and was asked to park so that we could just bring it out to them.
wuxtrywuxtry7 points2y ago
23 item mobile order with 10 drinks and 13 food items. ಠ_ಠ
squidmammal5 points2y ago
For real.
Daaammmnnit4 points2y ago
I’ve never gotten an order that big or work at Starbucks. But is there an appropriate way a customer would go about this that wouldn’t annoy you guys? Like, I’ve went to Starbucks for a group of friends after a get together on a Saturday night. Do you guys do phone orders in advanced, as to prep the drinks? Sorry for my ignorance
wuxtrywuxtry7 points2y ago
The best way to keep your baristas sane when you have a large group is to order in the cafe and to be patient. If you have a big drive thru order, we don't have a lot of time to make it. If you come in, it gives us a little more leeway on how fast we have to go (throwing drinks together as fast as you can, versus working at a quick pace without being panicked).
We don't do phone orders, and you can order through the app, but I would rather deal with a big group coming in the cafe, especially if they are nice about it. Also just like don't order heavily modified drinks... Tiktok drinks *shudders* But if you come into the cafe when it isn't busy, baristas will be more relaxed and might even make recommendations or just make your drink a little special!
MamaRedCard [OP]3 points2y ago
For our store, it would be don’t order that large of an order in the drive thru when it’s busy. Some stores have shift leads that harp on dpa times which stresses the baristas out and then things fall apart.
Patience and smiles go a long way when waiting for a large order. Also don’t yell at us or get snippy if we ran out of drink trays.
jchbegg4 points2y ago
Yeah
canidieyet_3 points2y ago
We had someone come in DT and order 18 venti frappuccinos during peak. Kicker was every single one was different so there was no way we could batch them :-)
MamaRedCard [OP]1 points2y ago
NOOOO
Spare-Ad-87222 points2y ago
Wanna know what’s worse? We had 3 huge orders back to back for mobile.
A total of 35+ food items and about 15+ drinks.
I called my shift over and we knocked out all the food thankfully (I was grabbing food and opening wrappers while she was putting them in the oven and taking them out)
MamaRedCard [OP]1 points2y ago
We had the same thing a couple days ago and one of them was a mobile that got sent to the wrong store, so we had to ring in her 12 drinks and 12 food items at the window during peak and make it all.
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