Hello Starbucks community!

I am a 2 year partner (20, Female) and currently working as a barista. I love my store, my regular customers and co workers; everything is *almost* perfect. There is this one shift supervisor that scares me though - let's call him Sean. Sean is a 30-ish year old man and is about 6'1 ft (will be important later).


Here is the story: I worked with Sean since the beginning of my starbucks days. He was a nice shift at first, but, even back then, he did "shady things" such as letting his friends into the lobby after the lobby is closed. I didn't care much back then. I used to be one of his regular closers, so he was somewhat nice to me. Sean has anger issues and a very bad temper. I used to feel like his personal (emotional) punching bag whenever I worked. For example, he'd yell at me even at the smallest mistakes (I made caramel bottles before making frap roasts). I have always been scared and anxious with working with him since Day 1, but I was too scared to say anything. Tbh I just dealt with it, then go home. It was not much of a big deal, since I pitied him in a way (he shared with me his life story).
But, working with him is like babysitting. I had to deal with all the closing tasks, the customers, and him. I was just a barista and I'm still a barista. I also had to constantly dodge his anger. He is a control freak as well, he hated people doing things without consulting him first. So...whenever we close, we'd always get out at least 20min late. We got out 2 hours late before as well (got out 12:30am instead of 10pm). Note: he is a 6'1 ft man and he is strong. Whenever he is upset, he gets physically aggressive and mentally abusive. He took his anger out on the people around him, yelling at them, cursing, then go to the back and shut down. He threw stuff, slammed stuff. He threw a milk carton and it hit an actual person once. She was so scared she couldn't say anything. One time, he slammed the ice bins so hard that it broke. This is the *usual* Sean. Everybody in my store have at least 1 bad story with him. Everybody avoided the closing shift because of him. I heard that he bullied a partner into quitting as well. He, allegedly, was so mean to her that she cried and put in her 2 weeks immediately. I believe it. I know this girl. She was the nicest and chillest person. After she left, she never turned back. Then, another time, another partner tried to call out because of his sprained ankle + allergies. He called me after, in tears, saying that Sean did not accept his call-out (he tried to find coverage but no one said yes to a shift with Sean. Even I had to turn this partner down). According to this partner, Sean told him "if you can still stand then you have to come in" then hung up on him.


It got worse for me this year though. 2 months ago, I had an encounter with a COVID Positive neighbor before work. I struggled with answering the COVID Coach a little bit, because I knew the contact was too short to be dangerous and I stood a decent distance from him. Since I still had 10min before my shift, I played around with the COVID Coach. At the moment, Sean was pissed because of something...he was always in a bad mood. He came up from behind me and raised his voice "you can't do that. Answer everything honestly." His voice was booming and he stood inches from my back. I was afraid. I did as I was told. COVID Coach sent me home. Sean yanked the iPad from me and said "ok. Go home. You go home." I asked him "are you sure?" He didn't give me a chance to explain. He started walking to the door, aggressively sanitizing the iPad (i get it). So I just left. I didn't go home. I sat in the parking lot for 45min straight. My manager called me eventually and clarified a few things. Apparently, I wasn't a hazard and I could've worked. She told me to go back to work. I did. I didn't mind going back, I needed the money. I waited another 15min for Sean to call me but he didn't, so I just walked back into the store. Sean was more mad now. He pulled me aside "is there another commitment you have outside of starbucks?" I was confused. I told him I was stressed because of exams, but I was fine. He continued "oh. So. Did you fake this so you could go home and study? Because my therapist told me to be honest with my thoughts and this situation is woozy to me." I was baffled. I just shook my head. The rest of the shift was baaaad. As you can see here, I waited for basically an hour to come back to work. I knew this wasn't right, and that they needed a strong closer for the busy weekends. I waited. But he yelled at me anyway. After this incident, Sean became increasingly unbearable. He lectured more. He constantly put me on window, every shift. I have social anxiety and I can't be on window for long. He knew this. Even during rushes, he'd put the new partners on bar. They'd have 20 drinks lined up and struggled a lot. I'm one of the faster baristas in this store, I bar during peak. I'm good at bar. My point is: his play didn't make sense, and it felt personal to me, to keep me on window, and my social anxiety is bad.


Anyways, I hate Sean. I'm so tired of this. I'm scared of talking to my manager. I tried talking to her before and she didn't believe me. She didn't fix problems because she couldn't see them. Sean is sooo different with her. He is 2 faced. He became the nicest angel with my manager is here, then started slamming stuff when she left. I'm a disposable partner. I only work on the weekend. I don't want to lose my job or be transferred. I like my current co workers. Everyone has been telling me to speak up, but I'm scared. Our store's spirit isn't united enough to stand up to Sean and my manager. We all just sucked it up and worked. Now, I cry every time before my shift, so I don't cry during the shift. I get anxious every time I see that I'm scheduled to work with Sean. I asked my manager to switch me to morning shifts again, she didn't.

Guys...what should I do? We can't have phones on the floor. We don't have a concrete evidence of his explosions. I'm so scared. Please help :(

Thank you for your help and for reading this long post!