Reposting from r/Starbucks bc apparently this sub is where the actual baristas hang out so sorry.

Hi all, I recently made shift, and ever since it seems I have been getting berated by the SM nonstop. I admittedly think I only got promoted bc we had a few shifts quit at the same time for various reasons, but I was essentially fast-tracked into the position. I had about a week of training before I ran the floor for the first time.

Now it seems that my SM is yelling at me for things I wasn’t even aware I had to do, berating me for not running the floor well, and constantly telling me I am not good at my job. Instead of using mistakes as teaching moments, they often yell at me in frustration. We are one of the busier stores in our district so I understand that when things go wrong on the floor it really affects customers, so SM gets stressed but that results in me getting yelled at.

It’s at the point that I dread coming to work every day I am scheduled to work with them. It exacerbates my anxiety issues and I am constantly on edge. I’m pretty sure this isn’t how an SM normally should behave but I really don’t know. Any other shifts have advice on what I can do to make it better? And is this something that warrants reaching out to the dm or HR? Is that even gonna do anything