Hi everyone! It’s my first day tomorrow and I’m super excited but also really nervous. I’m shy, but I’m able to push past it once I get comfortable. Any tips on what I can do to make my training/customer interaction/learning smoother? Thanks!
lunarlandscapes2 points2y ago
Honestly not really, just communicate with your trainer about what makes sense, what doesnt, and if you're confused on anything. Ultimately the trainer is there for you so ask anything you feel you need to ask. A lot of it will just come down to time, you'll get more and more comfortable every time you work
gaabyy94 [OP]1 points2y ago
I’ve been reading up on the recipes/ tips but it’s one thing to read everything and another to be hands on making everything. Thank you! Yes that’s what I plan on doing, ask for clarification if I don’t get something 100%.
emosweatshirt1 points2y ago
i’m really shy, too, but it really helped to observe the faster, polite, and knowledgeable baristas at my store while i was learning or felt inadequate in making small talk or knowing how to make something. they usually have a few questions up their sleeve to ask customers, like how’s your day, on your way to work?, what are you up to today?, or asking a simple question or comment on their drink like “this sounds tasty, my favorite is x!” i have a lot of trouble small talking with custies, but i try to imitate the nice baristas around me. if you act like youre confident and know what youre doing, it’ll appear that way to customers too :) you got this!!
LindaFromAccounting_1 points2y ago
be honest about what you need more help with. chances are that any real learning won't happen until your training is over so ask questions when you have them. also don't be afraid to talk to customers even if its just to ask how their day is going. I noticed that managers/shifts like to see that in partners since customer connections are really important to Starbucks.
good luck!
MsPaladin1 points2y ago
What do you do when you have a shift who doesn’t want to help you? I have one that gets annoyed every time I speak.
LindaFromAccounting_1 points2y ago
push past that because if youre asking relevant questions youre only doing your job. I tend to have the least amount of contact with shifts/coworkers who I just don't click with unless I absolutely need to talk to them. if things get serious you could talk to your manager.
also if you really feel like that person reacts negatively when you talk to them maybe you should have a talk with them first or just let them know that it feels like you annoy them when you talk. doesn't have to be confrontational but you have to make people aware of how they're making you feel. maybe that shift doesn't realize how they come off.
Our mission is to provide everyone with access to large- scale community websites for the good of humanity. Without ads, without tracking, without greed.