I really feel like with the rising number of cases we should go back to closing the lobby. My store has been slammed with mobile and cafe orders to the point where our lobby fills with people. There’s no social distancing anymore and a lot of people without masks slip through because of the chaos of the crowd.
I’m glad business is doing well and I’m grateful for my job but for our safety and the safety of others I definitely feel like we need to go back to pick ups outside. I’m exhausted and I’m so over being afraid for my own health
Sorry if this doesn’t make sense I just needed someone to hear my rant
Delfiretrial26 points2y ago
We just shut down our lobby to grab and go but I wanna go back to fully closed tbh. It would just make lived easier and safer
eldorel15 points2y ago
There's an "ethics and compliance section in the partner portal. (labeled "speaking up" in the menus)
It includes a 24/7 hotline that leads to a third-party reporting company who can take a complaint and forward it to corporate. (Bypassing the local management).
If the store is violating social distancing rules by allowing too many people in the lobby, call them and file a complaint about it.
Simplyroro10 points2y ago
Absolutely! And even with the bathrooms closed people move the barrier and just go, because well they needed 😡
BatWeary11 points2y ago
our bathrooms are still open even though the cafe area is closed. total BS, if you ask me
Brgnbo [OP]2 points2y ago
Yeah ours have a code and we still put it in and let people use the bathroom ugh
mysterious_yams6 points2y ago
A-freaking-men
csaine3 points2y ago
Most baristas won't ask people to wear a mask at my store anyways... Idk why... I think I might be the only one willing to do it sadly. At least once a day during night shift someone comes in with no mask, but I'm usually dto or window so I can't say anything.
juiceyluicy2 points2y ago
We had cafe seating for a week or so before a partner tested positive. Then we had two more just now test positive and haven’t had the store professionally cleaned and they just stopped working when they got sick so we’re running business as usual.
nelsda2 points2y ago
I agree. We should've stayed closed. If people need their fix that bad, the can all go through DT. Early on people would be so rude and they would order multiple frapps and refreshers; I'm like really?
midg-ee2 points2y ago
Our cafe is closed, but for some reason partners still sit at tables maskless during their breaks... in front of customers. Not a good look and just really frustrating
Brgnbo [OP]1 points2y ago
Yeah I’ve noticed that once at my store but luckily she understood how bad it looked bc the tables were closed. Most of us hang out in our cars for our break
jdsalingersdog1 points2y ago
We reopened our cafe for a few weeks & a fellow partner reached out to corporate with complaints. After a few visits from various higher-ups, our cafe has been re-closed. We all feel the relief of this, no matter how vocal or not we had been while it was open.
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