TW!! Don’t watch this if you’re sensitive to Karen’s abusing baristas:

https://twitter.com/shesinscrubs/status/1226520729602142209?s=21

Hi all, I know I’m late to the game but I thought this subreddit might be the place to post about this video. I just need to vent and am curious if anyone else has seen it. I guess it happened of February of this year but I’m just now seeing it.
My first job was as a barista, I haven’t worked there in years but watching this video got me distraught. I think it triggered apainful experience I had when I worked there. A horrible old Karen would come in alll the time and be verbally abusive to me and other baristas. She was awful. One day I was tired and already sensitive. There was a huge ass line out the door and I was taking orders. She accused me of getting her drink wrong and lying to her and I don’t remember what exactly she said but I was holding back tears with everything in me. The customer after her was a really sweet guy who said “aw, don’t worry about her” and I broke down bawling. I couldn’t stop crying for what felt like a half an hour. Luckily I was able to take a longer break.

Anyway this video must have triggered that tonight and I broke down. It pained me so much to see his face holding back tears. I know exactly how he felt and whatever that disgusting customer did to make him feel that way must have been horrid. And when he slammed the window...I felt that anger. Yeah, it’s hurtful to get insulted and abused but it also makes you angry because you’re holding it all in. I cannot even express how disturbing it was to me to see his face and hear him trying to be super nice. He was an angel. Then, for that person to post the video online to humiliate him?!?!?! That is the worst! It was over 5 million views and the comments say he wants to remain anonymous. My heart is broken.

What are your all’s thoughts on the video? I wish I could find him and talk to him and give him a hug. I don’t know why I feel so much for him but I do.