Starbucks Baristas: The daily grind
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9-.1.1 what is your emergency? (self.starbucksbaristas)
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[deleted]
kmoonster 38 points 2y ago
Hopefully they were joking with a friend and not actually answering 911.
jackie920 16 points 2y ago
I’ve called 911 many times to report road hazards and in SE Michigan they always answer “911 what is the address of your emergency” so yeah it was probably a joke
kmoonster 7 points 2y ago
I understand why they ask, but I wish they would say "what is the LOCATION"
More than once I've had to spend time explaining that either I don't know the address or I'm not near an address. If I simply said something like "I'm in this park near the fountain" I still spend time having to say "I have no idea what the address is".
One time I was on the bus and saw something at a bus stop the bus went past, so I called and told them which stop it was (the bus announces the stops) and spent a solid two minutes trying to tell the operator that I was pretty sure the bus stop didn't have an address. The bus stop is named A, there are those four shops in the parking lot that I do not know the address to, this is the street and nearest intersection...
BUT WHAT IS THE ADDRESS? The guy asked me.
It probably wasn't a two minute conversation, but it was definitely a lot more "backing up" than should have been necessary.
More than once I've had to spend time explaining that either I don't know the address or I'm not near an address. If I simply said something like "I'm in this park near the fountain" I still spend time having to say "I have no idea what the address is".
One time I was on the bus and saw something at a bus stop the bus went past, so I called and told them which stop it was (the bus announces the stops) and spent a solid two minutes trying to tell the operator that I was pretty sure the bus stop didn't have an address. The bus stop is named A, there are those four shops in the parking lot that I do not know the address to, this is the street and nearest intersection...
BUT WHAT IS THE ADDRESS? The guy asked me.
It probably wasn't a two minute conversation, but it was definitely a lot more "backing up" than should have been necessary.
CreepingWax 2 points 2y ago
It’s because the system (CAD) they are using probably does not allow them to enter in a call for service without a valid address. I’m a former dispatcher and the CAD we used needed some kind of address, even if it was an intersection or a block range (like, the 400-block of Main St) before entering a call in. Even if you say “well, it’s by the McDonald’s off Main Street and State Ave, that’s better than no address.
kmoonster 2 points 2y ago
That makes sense. I'd suggest the programmers give the dispatcher a radio button, then.
"Address, check"
"General location, ask for useful information using your training, check"
Would help a lot
"Address, check"
"General location, ask for useful information using your training, check"
Would help a lot
cs_phoenix 2 points 2y ago
Well wouldn’t a non-emergency number be more appropriate for non-emergencies like that? That’s what I’ve used in the past + what my city advises.
jackie920 2 points 2y ago
Road hazards on the expressway are always a 911 call. A ladder dropped by a utility truck can kill people or cause serious injury if left there. A severe enough pothole (which I also encountered in Detroit) warrants a 911 call too
kmoonster 2 points 2y ago
Depends what the emergency is. A car accident is a 911. A pothole is 311.
cs_phoenix 1 points 2y ago
Absolutely
theblondebarista 3 points 2y ago
Hopefully! But it just cracked me up
Pies-in-the-Skies 12 points 2y ago
What the fork?
customerny 2 points 2y ago
It's a joke, I have done that often to my cousins especially if they happen not to call for a while
OneRoseDark 1 points 2y ago
Where are you? In my area 911 answers with "911, do you need police, fire, or EMT?" so if that happened to me I would know it's friends joking around.
"911 what's your emergency" is what they say on TV, so it's what everyone thinks you'll get when you actually call. It's been my experience that is not what you get.
"911 what's your emergency" is what they say on TV, so it's what everyone thinks you'll get when you actually call. It's been my experience that is not what you get.
[deleted] [OP] -20 points 2y ago
[removed]
StormTheParade 2 points 2y ago
What the fuck?
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