ea374616 15 points 2y ago
We have a problem at our store with that as well. Before COVID regulations of not reaccpeting items, we would make them hand us the drinks back. We have to also now have a "remake book" to where if you leave the store and want a remake, they have to leave their name and what the drink was exactly. Whoever handles the remake writes the date of it plus their initials. Seems like a lot, but I reiterate that it is a problem.