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Starbucks Baristas: The daily grind

Full History - 2020 - 12 - 19 - ID#kgb7f2
20
SM Yells at me after deadnaming me ✨UPDATE✨ (self.starbucksbaristas)
submitted by yellowhearted

This past Wednesday, my SSV informs me that my SM wants to talk with me in the back. I comply and find a compliance write up sheet sitting on the desk. Apparently due to my outburst on the floor, where I humiliated my SM by correcting her about my name in front of partners and like 4 customers, I should be written up.

BUT!

This write up isn’t just about my dramatics on the floor. It’s also about my previous discussions with partners from other stores, looking to transfer. I don’t feel comfortable at my store, sometimes I don’t feel safe? Like not unsafe as in my life is in danger, but emotionally unsafe. My SM makes me feel uneasy, and I’m always doubting myself around her. She talks down to me, and then asks “why don’t you feel comfortable talking to me?”

I tried to be honest with her about why I didn’t feel comfortable, but she made the situation about herself again, telling me about something she’s dealing with, but my “outburst” happened before her personal tragedy. Due to this conversation, and an impending write up, I felt forced to share a lot of personal information (my fears of coming out as nonbinary, my personal history with ab*se in regards to coming out, etc....) in order to get her off my back.

She told me she never had any intention of writing me up anyways. She acted like some martyr when she told me her superior said it was as my SM’s discretion to write me up about this or not. So when she told me she wasn’t going to do it, I felt completely cheated. Duped. I don’t like communicating personal issues like this to my boss. I felt manipulated.

And on top of that, my SM has the audacity to compliment me and say how “vital I am to the team, such a great communicator with customers, so great at bar” blah, blah blah and how she “wanted to make this store a positive new home for me...” but I NEVER hear that positive reenforcement outside of an argument with her. She chastised me for talking badly about her to other partners and is now complimenting me to warp my sense of right and wrong. She’s only nice to me when we have issues with one another, and is belittling and short with me when things are supposedly “ok”.

She has me doubting myself all the time and I don’t know if I’m in the right anymore... Now I can’t talk to any other partners about anything, and I’m too scared to talk to other managers again because those managers will just relay information back to my SM.
I can’t win. I’m defeated and I’m upset and I’m praying I find a new job soon just to rub it in her face. Another SSV has already put in her 2 weeks. Good for her.
sapphixcalibur 23 points 2y ago
This is absolutely gaslighting. You’re in the right, and you deserve better.
Grrrista 11 points 2y ago
Call corporate and get out
MoonCobbler 8 points 2y ago
Take it from someone who worked at a store full of narcissistic pricks. Leave! There is so much more out there where you will be treated right. You are wasting minutes and hours of your life at a place that will never be gracious to you or others. Leave, live a better life.
bitchmcconnelll 2 points 2y ago
Hi! I’m so sorry this happened to you. If you are feeling unsafe in your store, it is always ok to transfer to another (even if it’s just to look for another job in the mean time...)

I recommend you call PRSC, because from your side, this sounds like an ethics issue with your SM. Even if you had an “outburst” (not sure if these are your words or solely your SM’s), it sounds like they did not respect you or your identity, which is not acceptable. It is also not ok for an SM to retaliate based on conversations you had with other baristas.
DuchessPenny 1 points 2y ago
I agree with this statement. Or try your DM, but anything you tell your DM will get relayed to your SM, so be careful.

I would consider if your SM’s actions line up with retaliation, because starbucks corporate takes that VERY seriously...
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