Starbucks Baristas: The daily grind
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Trenta Rant...sorry (self.starbucksbaristas)
submitted by Educational_Love7618
I’ve been a partner for over 8 years. I love our company and culture. I love that we used to pride ourselves on customer connection and community involvement. I love that partners really did feel apart of a third place environment. A safe place. A place of dignity and respect.
It’s all gone.
I’m now working for managers that have zero passion. Partners that talk horribly about customers (outside of our funny posts and memes). Partners that want nothing more than to screw one another over as if it’s a contest of who can short staff who!
Who’s to blame? Management. My manager never shows up when they do it’s late. There is one excuse after another or why we don’t get a schedule, etc.
I miss my 5 year anniversary. Where I worked for a manager who gave a crap beyond themselves. One who didn’t have an irrational ego or utilize block scheduling to satisfy their personal needs.
I’m tired.
Thank you and sorry.. I just need an okay
It’s all gone.
I’m now working for managers that have zero passion. Partners that talk horribly about customers (outside of our funny posts and memes). Partners that want nothing more than to screw one another over as if it’s a contest of who can short staff who!
Who’s to blame? Management. My manager never shows up when they do it’s late. There is one excuse after another or why we don’t get a schedule, etc.
I miss my 5 year anniversary. Where I worked for a manager who gave a crap beyond themselves. One who didn’t have an irrational ego or utilize block scheduling to satisfy their personal needs.
I’m tired.
Thank you and sorry.. I just need an okay
potterlyfe 7 points 2y ago
Yup I finally tied up the apron when we were given the 3 options earlier this year. I left right around my 9 year anniversary. The fish rots from the head down or so they say. I loved my job those first few years and I made some of the best friends I have there but slowly they started pushing for changes that affected everything. It got to the point where I was just miserable and negative all the time. I hated being that way but I wasn't happy and I wasn't in a time in my life where I could easily quit. My breaking point was when my chill demeanor with customers was now not acceptable and I was expected to slap on a fake smile and realllllly force customer connections.
I don't even think they know what customers want. As a customer now, I don't want to give you my damn name in the drive thru. I don't mind exchanging pleasantries but I don't want to be asked stupid questions so they can 'get to know me.'
I'll tell you if you can, just quit. Literally the only thought I've had since being gone is 'I miss my markouts.' lol My mental health is so much better now.
I don't even think they know what customers want. As a customer now, I don't want to give you my damn name in the drive thru. I don't mind exchanging pleasantries but I don't want to be asked stupid questions so they can 'get to know me.'
I'll tell you if you can, just quit. Literally the only thought I've had since being gone is 'I miss my markouts.' lol My mental health is so much better now.
hotstoveishot 7 points 2y ago
Can't offer any advice, but have a virtual hug 🤗
Educational_Love7618 [OP] 2 points 2y ago
Thank you!
LackOfColor_ 5 points 2y ago
I feel for you.. I first worked at sbux in about 2011-2013, took a few years away and got rehired in 2017. I don't know most of my customers names, ive worked at 2 lobby stores and a drive thru in 2 different states since being back. I used to be excited to go out and volunteer, felt accepted, even with the plain khakis and polo dress code. Now, I havent ever heard of volunteer opportunity. My body is breaking down from being expected to push out drinks like a robot. Having to coach to my baristas, "make a connection at handoff, but make it quick" i have no idea how anyone's family is doing or how many kids they have, and tbh, I dont even care because I have so much other stuff to be worried about. The third place at our store consists of calling 911 or asking people to put our tips back or (pre covid) cleaning hair and liquor out of the bathrooms. A third place shouldn't mean we get to be walked on and do nothing about it. It should mean everyone INCLUDING PARTNERS are included, safe, and comfortable.
Educational_Love7618 [OP] 1 points 2y ago
Thank you!
jeonzelink 3 points 2y ago
have you thought about transferring ? maybe that will help you feel better ):
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