the morning was pretty slow. i was on bar for 4 1/2 hours out of my 5 hour shift (which i don’t care, bar is my fav place to be) but around 930-ish it got BUSY. the drive thru was so long that the street behind our store was blocked, and we had close to 35 people in our tiny cafe. we were getting drinks out fast(only 1 or 2 minutes behind on cafe, and 2 or 3 mins behind on DT), but as we’re a block over from a huge mall people were pouring in non stop.
well, i was doing my thing on bar and a drink had been rang up wrong, therefore made wrong. as i was remaking the drink (he’s a regular and the absolute sweetest) i hear “i mean i know it’s busy but how hard is it to make 6 drinks??? like their job isn’t that hard” like??? that comment was so unnecessary. i mean there were at least 7 drinks before his. he kept nagging (although he never actually came up to the bar and bothered us about it, but rather stayed where he was and mumbled under his breath) but whatver.
and out of nowhere, another guy who was waiting, is like “hey dude, it actually is that hard. i worked in fast food when i was younger, it’s tough especially in times like these.” like he was so sweet even though it was literally crazy.
(first guy said something like, “yeah i bet it’s so hard to make coffee all day boohoo”)
it just made me happy that finally, there’s a customer that understands we’re tired and stressed and doesn’t make a fuss....and also kept me and my coworkers from getting yelled at by grumpy people <3