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Starbucks Baristas: The daily grind

Full History - 2021 - 01 - 03 - ID#kpxr4v
6
Closing/opening tasks? (self.starbucksbaristas)
submitted by bekahw006
Just curious what everyone’s closing/opening tasks are? I’m an opener and it just feels like we’re trying to get so many things done.

Our SM has also been trying out a 2 person opening at 4:30 where one person is a shift and the other a regular barista and then having another person come in at 5. It honestly just feels like someone is late to work every morning. Thoughts?
babystartwink 4 points 2y ago
I’m a barista and I open every monday - friday on a two partner play! Our store hasn’t been setting up the pastry case since May ish with covid so the only tasks I have to do are; pill / clean the espresso machines & calibrate the shots, brew tea, fill ice, brew iced coffee & drip coffee, fill the sani bucket, date teas & iced coffee and make sure the bars are stocked! My shift does all the shift things but also puts away the pasties & frozen foods. Hope that helps! :)
bekahw006 [OP] 5 points 2y ago
We have to clean floors, drains, pastry case, stock bars and oven fridges, clean both ovens and clean bathrooms on top of everything you listed. I just feel like we’re doing too much in the morning and everyone is stressed, especially now trying out the two partner play :(
thank you for the response! I like getting insight into other partner experiences
yuribuny 5 points 2y ago
stuff like floors/ovens/bathrooms/drains should be done in the evening....u shouldn’t be forced to clean up everyone else mess in the morning
Bwaybelter 3 points 2y ago
You guys stopped setting up pastry case? We set it up and throw it all away everyday still! Plus, on a two partner play, the poor barista is stuck doing that the full 30min while I do everything else, and we never finish in time
bekahw006 [OP] 2 points 2y ago
we also still set up the pastry case! I find it pointless during covid times
Bwaybelter 2 points 2y ago
Plastic food or pictures pls 😓
babystartwink 2 points 2y ago
we only have pictures of all the food in the case at my store & honestly it’s been a blessing!
violetskies7 3 points 2y ago
at my store:

closers: sanitize hot bars, cold bars, clean washrooms, clean ovens, all smallwares/dishes, sweep floors.

openers: mop floors, stock all fridges, check bathrooms and do all the regular opening tasks.
knifebitch 2 points 2y ago
hi! I open as a barist w/ a 2 person play M-F, our busiest days. Order comes Monday, we get a 3rd person for help with that. Regular open tasks for me are: brew teas, brew coffees, set up sanitizers, pill machines (we have IIs so it’s our daily pill), turn on ovens, grab ice, pull cold brew if it’s ready @ open. Tackling the daily order if my supervisor (who does sandwiches, RTD&E food, cash stuff) doesn’t get to it first.

To help me out in the mornings, I ask my closers (since they’re slow at nights) to keep it as stocked and clean as possible at close. This way I’m not always running around because I’m out of things or things aren’t clean enough. Sometimes they’ll do pastry case a night in advance to help as well, but it depends on the closer.
jae459 1 points 2y ago
I’m usually a mid person. I used to occasionally open and now I occasionally close.

My store has 3-4 openers depending on the weekday I can’t imagine trying to get it all done with two people! We open at 3:30am to customers (so openers get there at 3am). By 7am we usually have 8-10 people. I’m not entirely sure on all the open tasks but I believe it’s: brew teas, brew coffees, clean ovens, clean cold bev ice bin, change inclusions, set up Sani buckets, set up pastry case, RTD/E case, stock warming fridges/oatmeals/hot teas, set up patio, make a cold brew, put away orders, and set up the back up chai and white mochas

For closing we have 3-4 people and a precloser who leaves 30-60 mins before close. We do: whips, caramels, mochas, lemonades, frap roast, sweet cream toddy, prep kegs, wash all cold bev station, wash steaming pitchers, clean sinks, clean the other two ice bins, bathrooms, wash Curtis, take down patio, wash espresso bars, run tabs, wipe out and vacuum hoppers/bars, take down pastry case, stock sugars, stock milks, floors, stock lids/cups/straws/sleeves/napkins, stock our restock station, wipe out fridges, counter tops, back up inclusions, prep tea pitchers (with the bag and day dot), set out iced coffee grounds w/ filters, all other dishes/small wares, and anything else that got missed during the mid.

You didn’t ask but for maybe it’ll provide insight?? For mids we do: cold bev/espresso rails, the daily urn, wipe out fridges, make cold brews, change pumps, run bars and clean steam wands, and try to stay on top of dishes, whips and caramels.

Obviously shift stuff varies by day part (I’m not a shift so Im probably missing things) but openers do: savory pull, set up tills, RP and milk order, and some other things I’m forgetting mids: drop two tills and tips, sammie and pastry pull. Closing: milk count, inventory/department count, pull sammies and pastries, drop rest of tills and tips, and make sure fridges are good for Penske.
bekahw006 [OP] 1 points 2y ago
why does your store open so early? we open at 5 so openers come in at 4:30. we used to have mids before I started working there, but now we don’t.

we also do all of those things and we usually get everything done by probably 6-6:30ish? the shift for the day usually starts the pull at around 5 so it’s just two people at that point doing all the opening tasks, trying to take care of customers and warming food/making drinks for customers/mobiles. I just feel like it too much for two people

props to you for having to open so early! I can’t imagine
jae459 1 points 2y ago
We used to open for customers at 4 so openers would get there at 3:30 (and we closed to customers at 9:30pm closers left at 10) but we pushed our hours back but 30mins so opened to customers at 3:30 and closed at 9pm. Tbh I think it’s ridiculous we open that early. We are the only store in the district that opens that early. My only guess is because we are on the major road which leads to a major freeway to take people into the city and where I’m at, there’s a lot construction so we get those people too. I love mids so much. I usually get to catch the tail end of peak and see my morning people, have time to actually breathe between customers and get stuff done and we are usually still staffed well enough for a random rush! How come you don’t have mids? Do you guys do block scheduling?

That sounds so stressful!! I can’t imagine trying to get it all done with just two people! Seriously you guys must be rockstars!

I’ve only opened a few times at my store (before we started opening earlier) and even that was hellish. I can barely function that early. But that was on me for having open availability. I now have my availability set so I don’t work earlier than 6am
guccisapien 1 points 2y ago
Our store does a 2 person open and then a third comes in when store is officially opens. This is in part because we’re understaffed and i’ve seen a 3 person open maybe once or twice in my past 2 months here. It’s doable for the opening barista, but it seems like a lot for the ssv and the shift is typically scrambling to get everything done in 30 minutes before open. Once the third person comes in though the shift is usually covered to continue doing what they’re doing and customers are still able to be taken care of.
NervosaNervous 1 points 2y ago
I work in the evenings close to but not quite closing. We always try to re-stock fridges, cups, lids, backups, whips, etc. for the opening crew but sometimes we get busy and don’t have the time to re-stock fridges and such. We also clean the ovens, do dishes, clean the bars, run tabs on the bars, clean sinks, counter tops, floors, drains, wipe down fridges, clean syrup pumps, clean the bathrooms, take out the trash, and clean the cafe.
bekahw006 [OP] 2 points 2y ago
as an opener we always have to do sinks and syrup racks as well. and we are the busiest store in our area. I just don’t understand why we can’t have closers do a couple of the tasks like sinks/syrups or cleaning the ovens? maybe it’s just our SM
NervosaNervous 1 points 2y ago
Yeah that’s weird. I mean we do clean the ovens one at a time, but we always end up using them again before the end of the night anyway.
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