Starbucks Baristas: The daily grind
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Christmas Day Tips (self.starbucksbaristas)
submitted by maddyevans
So I work at an extremely high volume Drive-Thru location. Our store traditionally does not differentiate between holiday tips and regular tips. However, I happened to walk in the back when the shift was doing Christmas Day tips. I asked why she was separating them and she said she believes that only people who worked that day get tips. I work Christmas Eve and pretty every other holiday during the year. I don’t like that this wasn’t a store conversation and I don’t like that it’s only done on one holiday. Thoughts?
trilingualman20 27 points 2y ago
Christmas day tips are separated because everyone volunteers to work that day. It's the only day done that way, but they are given only to people who work that day.
reb678 7 points 2y ago
we separated Thanksgiving, Christmas, and Christmas Eve tips from regular tips. Those days at my old store were voluntary.
maddyevans [OP] 1 points 2y ago
We actually were told we could only pick one holiday off by our manager. She says “we are a 365 day a year store”
trilingualman20 3 points 2y ago
We were given a choice of Thanksgiving, Christmas Eve, NYE, and New year's day, but Christmas should be voluntary as far as I've seen in the 2 years of holidays I've worked.
maddyevans [OP] 1 points 2y ago
I wish our store manager felt that way lol she had the shortest earliest shift on Xmas eve, came in on Xmas and left after an hour from a hangover😂
USplendid 15 points 2y ago
As the other redditors mentioned, it’s a company-wide policy. Christmas Day is the only holiday in the US that is volunteer-only. As a result, you get time and a half *plus* all tips from working that day. That said, at least in my region, xmas day is one of the most difficult days of the entire year.
If your SM failed to explain this to you guys in advance, that’s a whole different conversation.
If your SM failed to explain this to you guys in advance, that’s a whole different conversation.
maddyevans [OP] 1 points 2y ago
It’s not company policy. It’s allowed by the company but each store chooses how they want to do it. This is what I was told when I asked two other store managers.
[deleted] 13 points 2y ago
I’m pretty sure it’s company policy to separate Christmas tips. My store did $12/hr on Christmas and the rest of the week was $2/hr. The difference is just too outstanding and it’s an incentive for people to volunteer to work Christmas so the store can stay open.
maddyevans [OP] 1 points 2y ago
Well our store made more in tips on Thanksgiving which I worked and those were distributed to everyone. I just don’t understand why nobody was told mostly.
[deleted] 2 points 2y ago
If you wanted separate tips for thanksgiving then you would have had to discus it as a store, but separate tips for Christmas is a long established policy. If you worked Christmas previous years without getting the tips separated, I’m sorry but you got ripped off.
maddyevans [OP] 1 points 2y ago
I called partner resources. It is not company policy. It is allowed by the company and up to the store as a whole.
[deleted] 1 points 2y ago
[deleted]
kitcat1210 8 points 2y ago
It doesnt really need to be a store conversation, this is policy for the company. I actually love that they allow us to do this. Christmas is 1. volunteer only and 2. an incredibly tough day to work. It’s also a day that brings in a TON of tips and I fully believe the people who work that day deserve all those tips.
maddyevans [OP] 0 points 2y ago
But my point is, it should then be done on EVERY holiday.
kitcat1210 2 points 2y ago
I don’t necessarily disagree. However not every holiday is voluntary, only Christmas is. If not enough people sign up to work christmas, the store doesnt open. However with other holidays, even it enough people dont sign up the store still opens and the SM can technically schedule whoever they want on those holidays. And it may not be company policy but it’s close enough since every store I know of does things this way. I’m really not sure why you’re so upset over this, just sign up for Christmas next year if it’s that important to you. Be happy for your teammates that work Christmas and get a lil extra reward.
maddyevans [OP] 1 points 2y ago
Our store only allowed us to pick one holiday off. It’s not voluntary over here😂
maddyevans [OP] 0 points 2y ago
It’s actually not a company policy. I called partner resources and they said it’s up to the store (not the SM, the store as a whole since SM’s don’t get tips)
carmeck 3 points 2y ago
I skipped opening presents with my family and busted ass on O/R + warming all xmas day just to find out our tips were shared. We weren't told this. So many people yelled at me for the wait times (we had our cafe closed and the line was wrapped around the building even though everyone working was doing a stellar job) and I was shaking so fucking bad after my shift I could barely drive home but I didn't care because I was looking forward to the 200$+ tip bonus we usually gets xmas day, just to find out they combined all the fucking tips without even asking for our opinion.
maddyevans [OP] 1 points 2y ago
Agreed. I feel like it warrants a discussion since there is no standard for it and at the very least we could be told where our money is going...
carmeck 2 points 2y ago
Right? like it's different for each store so why not include the employees in the discussion lol
maddyevans [OP] 1 points 2y ago
When I asked this week how thanksgiving tips were done my SM said she didn’t know lol. They don’t care cause they don’t get tips.
carmeck 2 points 2y ago
we love to see it
lets_explore_that 3 points 2y ago
Hi, not a Starbucks employee, but I have a question... are y'all saying that when I tip, it's usually split among the entire store staff, and not just the folks who worked that day?
Unipanther368 2 points 2y ago
Yes. It's split amongst everybody who worked that week, but it's not equal. It's based on number of hours worked.
This could be different at a normal Starbucks (I work at a grocery store Starbucks kiosk), but at my store, if you wanna give individual tips, it has to be in an envelope or folder OR you have to explicitly state that it's a GIFT for the employee. If a customer tries to give me an individual tip, it goes straight into the tip box after they leave if they don't say it's a gift.
This could be different at a normal Starbucks (I work at a grocery store Starbucks kiosk), but at my store, if you wanna give individual tips, it has to be in an envelope or folder OR you have to explicitly state that it's a GIFT for the employee. If a customer tries to give me an individual tip, it goes straight into the tip box after they leave if they don't say it's a gift.
maddyevans [OP] 2 points 2y ago
We do tips once a week. The amount is accumulated and separated out by how many hours were worked. Holidays tend to be done differently store to store.
Dsgrcfl 3 points 2y ago
For my store every holiday that is time and a half plus Christmas Eve and New Years Eve the tips are only for people that worked that day
maddyevans [OP] 1 points 2y ago
I wish it was done that way. That makes the most sense to me!
vanilladoubleshot 3 points 2y ago
Three stores I’ve worked for separated thanksgiving and Christmas Day. Well deserved too
maddyevans [OP] 1 points 2y ago
What I’m saying is I worked thanksgiving and those tips were distributed to everyone. This was only done for Christmas tips and that’s it.
vanilladoubleshot 2 points 2y ago
Maybe it’s at the DM’s discretion or maybe your store screwed up for thanksgiving because my stores have all been in different states and they’ve all done the same thing 🤷🏼♀️
sweet-seat 3 points 2y ago
my store separates all holiday tips from the regular tips.
maddyevans [OP] 1 points 2y ago
So every holiday right?
sweet-seat 2 points 2y ago
every holiday, yes! and when you receive them, the holiday ones are stapled separately so you know how much you got that day vs all week.
maddyevans [OP] 1 points 2y ago
See that makes sense! I just would like that it be an across the board thing or not at all. Working Thanksgiving or Halloween still sucks so if Christmas employees got to keep their tips then so should the other workers who worked other holidays.
BeardiesRule112 2 points 2y ago
Why would it be a store conversation when you didn’t even work on Christmas? Aha
maddyevans [OP] 1 points 2y ago
Because if you’re going to pick and choose which holidays you choose to do tips that way and not just every holiday, then the people who work the other holidays might care. Also since we actually receive the tips and the store manager doesn’t, we should know where our money is going.
BeardiesRule112 1 points 2y ago
It’s only one holiday.
maddyevans [OP] 0 points 2y ago
Well when the partners who worked that holiday didn’t even know their tips were separated, that’s a problem.
[deleted] 1 points 2y ago
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CriticalSheep 2 points 2y ago
I've worked every major holiday this year including Christmas- I told my SM I wanted to work Christmas because the tip are segregated. We're only open for 7 hours with the half hour on either side of the day and it was one shift for the five of us who asked to work Christmas day. We weren't all that busy but people were super generous this year, especially since most of them ordered at least 4 drinks per order.
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