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Starbucks Baristas: The daily grind

Full History - 2021 - 01 - 10 - ID#kuea1o
693
My SM gives me free reign to design boards (and create new cold brew concoctions) to sell tons of cold brew at our store. (I know, I’m the worst, but our whole staff loves it and so do our customers). Here’s the most recent one! (i.redd.it)
submitted by bigghostb00ty
saudaji 110 points 2y ago
Tfw your DM immediately shuts down anything deviating from the standard.
bigghostb00ty [OP] 44 points 2y ago
We were worried about this. Both my DM and her boss love it! We are so lucky.
imeanitpeanut 20 points 2y ago
Why though? Those modifiers raise the average transaction total and bring in more labor, as annoying as they are to make you’d think management would like that. In my store management is pushing us pretty hard to upsell as much as we possibly can. I hate it, I feel pushy and rude doing it.
is_it_soy 16 points 2y ago
Upselling is different from advertising non-standard recipes.

Like any good business, consistency is key. If all stores were to make up their own drinks, customers would eventually become annoyed that they can only get certain drinks at certain stores.

By teaching them how to ask for the add-ons instead, it helps ensure they have a smoother experience at every store.

The REAL question is: why doesn’t corporate just make actual drink recipes with existing ingredients?
Probably because there’s no real increase in profit so there’s no point.
No-Watercress9714 2 points 2y ago
Our district does barista of the month and they get to make up a drink that is spotlighted that month. Only our district does those drinks and our customers LOVE it! We just tell them that they can’t order them at other stores🤷🏼‍♀️
[deleted] 1 points 2y ago
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hidood101 66 points 2y ago
i feel like it would be so much more fun to work if we were able to show the customers the drinks WE came up with like this. then at least we understand going in how much effort the drink takes, especially with sequencing and shit. it just feels so nice to recommend something that ill actually drink, and see a customer enjoy it as much as i do
TheRockWitch 41 points 2y ago
I always thought a “barista’s choice” board would be so cool, there are lots of yummy things that don’t involve cold foam and 12 pumps of syrup 🙃
hidood101 22 points 2y ago
white mocha and chestnut praline bay bee🤌🤌
Blue_Acorn 6 points 2y ago
*Chef kisses *. love this combo.
abelinkin84 1 points 2y ago
That sounds good. How would one order that? Just ask for it in that way (minus the bay bee 😂)?
zydr8te 4 points 2y ago
Toffee nut frap. Vanilla frap with toffee nut added. CD on top, sooooo good
G37_is_numberletter 6 points 2y ago
Something something tiktok...
Makorra45 2 points 2y ago
I usually tell them what goes well with the drinks (after I’ve tried it) and they’re ok with that 😎👍🏼
maeelu 25 points 2y ago
This sounds so good! I’m a customer, how would I order this? I usually get venti so would it’s just be venti cold brew with white mocha, honey infused cold foam and the sprinkles? Sorry if that’s a dumb question, just want to make sure I’m not one of THOSE customers.
bigghostb00ty [OP] 10 points 2y ago
In a grande cold brew: 4 pumps white mocha (ask them to stir it a little to incorporate the sauce), vanilla sweet cream cold foam with 2 pumps honey blend in the foam, cinnamon dolce toppings. Enjoy!
allkondsoftoast 8 points 2y ago
Yeah that's it!
maeelu 3 points 2y ago
Thank you!!
bigghostb00ty [OP] 7 points 2y ago
My bad, you’d want 5-6 pumps white mocha in a venti. The rest stays the same
maeelu 7 points 2y ago
Thank you!! Always love trying new concoctions but don’t ever want to make it hard on my lovely baristas.
SelocAvrap 3 points 2y ago
Because your baristas will need clarification (there's no "honey infused cold foam" on the menu), it's not the salted honey cold foam. OP says it's vanilla sweet cream cold foam with two pumps of honey. Personally, I'd recommend asking for regular cold foam with two pumps of honey, since vanilla sweet cream is a pain to keep stocked. Your baristas will thank you
lilghoul13 19 points 2y ago
So cute!! Will definitely try that drink today!
bigghostb00ty [OP] 21 points 2y ago
Thanks! I really like it. We had one a few months ago that was inspired by Abuelita hot chocolate. I still get requests for that one.
Victorymansions 7 points 2y ago
I love hot chocolate! What were the specifications for that drink?
bigghostb00ty [OP] 18 points 2y ago
It was a cold brew, add hazelnut and cinnamon dolce, VSC foam with mocha and cinnamon powder on top
Honey_girl_ 9 points 2y ago
For Valentine’s Day I make myself an iced mocha w/ cold foam that I add strawberry purée to. Would probably be good with VSC foam but the skim keeps it from being too heavy.
bigghostb00ty [OP] 16 points 2y ago
Also please ignore the trash in the background.
meklomaniac 10 points 2y ago
I wish my store gave us more room to experiment and make connections like this.
d_wan4 10 points 2y ago
This is cute and witty! Quit self sabotaging, you’re amazing 💫
bigghostb00ty [OP] 3 points 2y ago
Thank you 😭🥰
nightkat89 9 points 2y ago
See the ONLY problem I see with this is customers going to other stores asking for this specific drink thinking it’s on the menu when it isn’t.

It’s as bad as tiktok trends
bigghostb00ty [OP] 3 points 2y ago
I know, I know. But it really helps our connection score and like I said, our customers love it. We get requests for Tik toks constantly. I try to keep these drinks to the same build so it’s not a total pain in the ass.
Trust me, I hate Tik Tok as much as anyone else. 😉
nightkat89 1 points 2y ago
But aren’t you creating a greater evil for the sake of the scores of one store? Think of all the poor stores in your district let alone anyone who’s a victim of the social media wave lol
BlackWunWun 4 points 2y ago
To be honest this drink( and most of the ones partners come up with) are leagues better than most other drinks Starbucks comes up with. I would think you would be fine if you just put on there that only your store is doing it and essentially treating it as a secret menu item or something
bigghostb00ty [OP] 2 points 2y ago
I thought about doing that! Maybe I’ll add it to my next one.
occamysRazor 4 points 2y ago
That's something I'd love to do! Custom drinks like that are soooo much more bearable to make when *we* make the recipe
AMarie-MCMXCI 3 points 2y ago
This sounds so much better than all of the honey things corporate is trying to make happen. The salted honey foam cold brew and the new Honey Oat Latte (Canada) both taste like soap to me.
CobaltLemon 3 points 2y ago
It smells like old lady lotion
RueCamp2 3 points 2y ago
Loves it! Also... Saving iiiitt! ❤️
C_Calix 3 points 2y ago
This is the way...
ih8yogurt 3 points 2y ago
This is the way
trtaylor1124 2 points 2y ago
I manage a kiosk inside a grocery store and we have glass surrounding our Starbucks. We write on it with chalk pens "Barista Drink of the Week" and every week I change it out to a new concoction that one of my employees came up with. They like doing, the customers order a ton of them, and they are always high dollar items due to all the add-ons. Only downside is when customers try to order one from months back and we have to try to remember lol.
bigghostb00ty [OP] 2 points 2y ago
Yes!! That’s basically this. I kinda spearheaded it at my store but I do encourage others to give me their ideas. I really just love drawing the signs. And we make a ton of sales on the up charges!
trtaylor1124 2 points 2y ago
It's a GREAT idea and definitely helps create fun connections with customers.
bigghostb00ty [OP] 1 points 2y ago
Thank you! I always get customers when I’m drawing and they’re always so curious and excited when we do a new special drink. It makes our store just a little warmer.
seanoregano 2 points 2y ago
“Tell me you’re a cafe only store without telling me you’re a cafe only store”
bigghostb00ty [OP] 1 points 2y ago
We are inside a hospital in a huge metropolitan area.
[deleted] 2 points 2y ago
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Makorra45 2 points 2y ago
This is so dope I love it! 😖😖☝🏼☝🏼 work it queen bee! 🐝
wandering_mind_ 2 points 2y ago
This is so cute!!!
Marinara_atthedisc0 2 points 2y ago
This actually sounds bomb, and I wouldn’t even mind making this lol
ih8yogurt 2 points 2y ago
This is so beautiful!!!!
bigghostb00ty [OP] 2 points 2y ago
Thank you!
jdsalingersdog 2 points 2y ago
Very cute! It’s not my bag but sounds yummy.
Aliciarox11189 1 points 2y ago
That's beautiful
rosegoldhiips 1 points 2y ago
I don't mind these creative drinks as long as the customer tells me what modifications it has!
silenceRose20 1 points 2y ago
Fellow partner here
This may not be a well received comment, so I'm sorry in advance if it comes across as mean.
First off I ADORE the art and word play! You've got some serious talent.
I just needed to relate that I got someone in today wanting a 'bee drink' that they saw a store had somewhere. I'd not heard of a secret menu item asked for with anything like that and asked, but they were very adamant it was a 'starbucks drink' and it had been posted on a board in a store. I was confused, they were confused and when even a search (which is a no no but I did for the right moment experience, due to phones being a HUGE deal on the floor near registers with corporate) couldn't yield anything they left not wanting to get anything else and swearing we didn't know our own drinks. Until much later when someone else came thru and had the recipe on their phone for it, I was still really confused as to where the customer had gotten it from and thought it was one of our actual drink items.
So just a word of caution, please please have some sore of language on the sign saying it isn't an official starbucks drink recipe or is a personal barista made recipe or something.....because these things go to the corners of the earth QUICK and can cause a lot of negative connections and missed moments when customers see it in store and assume any store will know it.
I'm glad your SM and DM are supportive of and encouraging the creative fun in store, genuinely makes work a joy and team builds like nothing else.
steffers__ 1 points 2y ago
I agree, there should be some sort of small but noticeable disclaimer that this isn't an actual Starbucks menu item, but a partner's own creation. We get folks in all the time asking for god knows what, then getting frustrated at us bc we have no effing clue what they're asking for.
_book_queen 1 points 2y ago
This is so cute! Do you have any other ones you’ve done?
bigghostb00ty [OP] 1 points 2y ago
I have lots of photos, but I’m not sure how I’d share em here
cavalier731 1 points 2y ago
Adorable
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