Starbucks Baristas: The daily grind
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No water in hot chais (self.starbucksbaristas)
submitted by jasonsamoacookie
Yallll this is just me venting. I literally got yelled at by my fill in manager for putting water in chai because she said “ our customers don’t like that”. I transferred from another Starbucks and this one is awfullllll and I get bitched at for random things like that all the time. Nothing is followed to standards, I’m an opener and the closer leaves the kiosk a WRECK and management does nothing about it. I can’t leave because sis needs to pay her bills and overall I love Starbucks as a company but omg. I almost walked out today.
greycubicle 6 points 2y ago
Don’t take it personally. Stuff like this happens at all jobs. Reason the manager said that could likely be that they do get a huge amount of people who request no water chais and she probably just made it a default even though that is not the recipe. Looking at the situation objectively you can just listen and do what she says for the recipe with a “sure , manager lady/man” attitude. Not worth giving yourself a headache
mthrowaway311 4 points 2y ago
this is really not a good idea, though. you can’t just decide to change a corporate standard. most people these days who want an iced white mocha want sweet cream foam instead of the whip, but am i going to just decide to give everyone sweet cream foam as the default because so many people request that? no, because it’s not consistent, and that causes even more issues down the line. then it just becomes “this tastes different from the one the other starbucks made me, i want you to make it like them but i don’t know what they did differently.” being a manager doesn’t mean you get to just default things as you wish. OP, next time she mentions no water in chai, ask her for the recipe card.
greycubicle 1 points 2y ago
So what do you think would happen if and when OP asks for a recipe card? What does that conversation look like to you? is the intent here to imply and send a “you’re dumb and don’t know what you’re doing” message? Or is OP at a place where they are passively trying to tell their Manager how a beverage is to be made?
IMO it is healthier for OP to let go of the stressor itself, and if a customer comes to tell them the drink is lacking a certain consistency they are used to, it would be the manager responsible for the way the drink was originally prepared. On the other hand, if OP chooses to be the flag bearer of rebellion against the manager and tries to do their own thing, there is a huge risk of being in the managers bad books and putting themselves in a stressful work environment which is likely not what they want.
IMO it is healthier for OP to let go of the stressor itself, and if a customer comes to tell them the drink is lacking a certain consistency they are used to, it would be the manager responsible for the way the drink was originally prepared. On the other hand, if OP chooses to be the flag bearer of rebellion against the manager and tries to do their own thing, there is a huge risk of being in the managers bad books and putting themselves in a stressful work environment which is likely not what they want.
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