You are correct. There was an weekly update sometime in the fall specifying that if a drink is not sold in a trenta size, it cannot be put in a trenta cup. So you can get grande frap in a venti cup, but you cannot get a venti frap in a trenta cup. Same for espresso drinks - you can't get a venti iced latte in a trenta cup, even if ask you want is just the extra ice.
NyanBecca [OP]7 points2y ago
That makes sense. My store is pretty uhh lax, standard wise I don’t think many of our partners read the weekly update. We just got a new SM though so I think that that will change.
feisty31412 points2y ago
It's definitely one of those rules that is not followed across the board.... Which is great for "Well the other store let me do it!"
NyanBecca [OP]13 points2y ago
Yeah I agree and I think it’s hard to because of the whole “make the moment right” which is like do you want us to follow the rules or not?
NyanBecca [OP]-2 points2y ago
I mean no but they wanted like venti in a trenta cup so I didn’t really care
ladycali873 points2y ago
Our pos doesn't even have a Trenta cup button in 'other mod' we'd have to do an ask me. Can only Trenta cold brews, teas and refreshers.
NyanBecca [OP]2 points2y ago
Oh yeah we just did the “ask me” button and typed it in. As long as they aren’t getting a venti frapp I don’t really see an issue bc to me it’s not worth the headache
ichbinhoneybuns4 points2y ago
Imagine enjoying the starbucks mocha
D735483 points2y ago
Couldnt be me
Tall_Draw_5214 points2y ago
That’s just abuse at that point.
I used to have a customer who likes his caramel macchiato with eleven pumps of vanilla and three times normal caramel. Like dude first, I can’t make the fancy net design with that much caramel and second why don’t I just give you a bag of sugar?
NyanBecca [OP]4 points2y ago
Lmao literally. We have someone who orders a caramel ribbon crunch with “overdose” caramel drizzle and crunch topping. Like ma’am, why?
Tall_Draw_5213 points2y ago
Some people want to die young lol
Hawkeye3366992 points2y ago
Is there a point where us Baristas have to do the customer a favour and let them know they are endangering themselves? Loool. Like for reals.
NyanBecca [OP]2 points2y ago
“Ma’am are you sure you want to drink this much sugar?” “What’s that none of my business? Oh okay carry on”
Hawkeye3366992 points2y ago
Lol pretty much.
“ enjoy your cup of sugar”
Flappadingo-2 points2y ago
No there is No time when shaming or questioning a customer will be supported by corporate. Ever
Just make the drink and move on
Imsounfrappy1 points2y ago
My SM will write you up for not ringing that up properly. The trenta cup is not being accounted for during inventory counts.
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