I have a shift supervisor who insists straws are an additional fee when someone buys a reusable cold cup (the $3 ones), because there is a separate button for buying straws. I'm pretty sure I read somewhere that straws come with the purchase of a cold cup, and that button is just for when a customer wants to buy extra straws.
Either way, I'm tired of arguing with her. Can anyone help me on what the policy is? To me it doesn't make sense to buy a cup and have to buy a straw separately, but I'd like to just know policy, no matter what it is.