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Starbucks Baristas: The daily grind

Full History - 2021 - 01 - 20 - ID#l1k062
42
Why can't they just listen? (self.starbucksbaristas)
submitted by Express-Industry-950
This was an interaction at DTO today

C- I'd like an iced matcha with mango dragon fruit refresher and vsscf on top. What plant based milks do you have?

Me- almond, soy and coconut. And you'd like the iced matcha made with mdf base?

C- Ok let me get the vsccf made with coconut milk.

Me- ok we can absolutely do that but just letting you know it won't sit on top like the vsscf. And youd like the iced matcha made with the mdf base, correct?

C- what do you mean it doesn't foam up? And no the fruit but on top

Me- our vsccf is made with whipping cream so when we put it in the blender it becomes whipped and it sits on top. You'd like that with the fruit chunks on top?

C- no I want coconut but thick. And no I want the fruit in it

Me- ma'am, the coconut milk doesn't have enough fat. It will be the same consistency as regular coconut milk. And you'd like the fruit in the matcha?

C- no I want the fruit in the vsscf but NO dairy and I want it to sit on top

Me- ma'am the coconut foam will not sit on top is that ok

C- I want it on top and the foam to be pink

Me- sure thing. Would you also like your matcha made with coconut milk?

C- IT DOESNT COME WITH THAT

Me- ma'am the iced matcha is matcha powder and your choice of milk. I can make it with water if you'd like.

C- no I want it how I ordered it

Me- so you'd like matcha powder with whipped coconut milk that has dragon fruit pieces?

C- NO I TOLD YOU WHAT I WANTED

Me- yes ma'am. Iced matcha with whipped coconut milk with dragon fruit pieces but you need to choose a milk for the matcha.

C- It doesn't come with milk

Me- yes maam it does. As I said we can do any milk or even water

C- nevermind we are leaving since you can't listen

Me- ok then have a great day


I decided to make it and the dragon fruit pieces got stuck under the blender blades. And surprise with no liquid in the matcha it was nasty and clumpy. Then I realized. She said wanted the damn cosmo and wanda thing but needed to be *extra special*
coffeeracc 20 points 2y ago
this post made me lose the last bit of hope I had in humanity. I’m so sorry you had to go thru that. Gotta love days at the bux right 🥲
bexbux 5 points 2y ago
what is the cosmo wanda drink?? I need to be prepared in case someone comes thru drive and orders it. but even not knowing the drink, the customer made her order VERY complicated
Express-Industry-950 [OP] 6 points 2y ago
There's technically 2- one is a pink drink w vsscf that has a scoop of matcha blended in. The one I'm thinking she wanted was an iced matcha with vsccf with dragon fruit pieces (sometimes it's strawberry puree). It makes it pink but has to be spun up a few times to dislodge the fruit
CobaltLemon 2 points 2y ago
It’s like two tall frapp layer. Matcha and the a vanilla bean with dragonfruit. Or is a iced matcha latte with vsccf that’s mixed with strawberry purée for the pink.
bexbux 3 points 2y ago
nevermind, just re-read it and realized it’s two different fraps... omg noo. I would def charge for two drinks
bexbux 2 points 2y ago
for the frap, is the match in the foam or how is it usually layered?
Dragonfruitme 3 points 2y ago
People are so fucken annoying like bro just crash already
chaddybabydaddy28 2 points 2y ago
Easy cosmo and wanda bs these people want? Get a tall strawberry crm and a tall VB with matcha, put those in a venti cup and sprinkle matcha on the whip.... sounds weird... lemme make one
strexedoctopus 1 points 2y ago
* I thought the cosmo and Wanda thing was the pink drink with vsccf and add one scoop of matcha to the vsccf and pour on top of pink drink....??
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