Customers are so quick to blame us for something they did(self.starbucksbaristas)
submitted by D73548
*ghost customer appears at window*
Customer: hi are ready to take my order?
Me: yeah but next can you stop at the box for me? It makes it easier to take your order.
C: i did but no one was there to take it.
Me: 🙃... What can i get you?
Automatic_Owl_724321 points2y ago
we constantly have ppl skipping the box when picking up a mobile order in the drive thru so i have no idea that they’re just sitting at the window or if their order is even ready. like you still have to stop at the box so i know you’re here??
NervosaNervous8 points2y ago
We have people do this all the time and every time we ask them to stop at the box, they roll their eyes and do the same damn thing the next time 🙄
Imsounfrappy4 points2y ago
Someone called corporate on me because I asked them to stop at the speaker. She told them that I made her drive back around and stop at the speaker. 🤦🏻♀️
D73548 [OP]7 points2y ago
Not gonna lie, we've told people to go back around before 😂. We sometimes do it when the line is ridiculously long. How do you skip the box when everyone in front of you stopped at it? I can understand if its a mobile order or youre deaf but come on now.
gymnamind2 points2y ago
When they just placed a mobile order during peak and pull up to the window not the box and when there’s long lines we tell them to go back in line because they ignored us at the box most times. Like it’s our job we’re not gonna miss your order. Most times they’re mad but they can go cry about it somewhere else in line :)
QueenOfTypos3375 points2y ago
i once had a lady come through while i was on dto/dtr who didnt respond when i gave my normal mini speech when she was at the box. the only reason she was stopped was because there was a bit of a line in front of her. she pulls up to the window and says “ive never been through a drive thru before, so i had no idea how to order or if i was even supposed to order before i got to the window, can i order here?” and i had to explain to her that there was a big screen right next to the speaker thing where you place your order and she claimed she DIDNT SEE THE BIG SCREEN
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