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Starbucks Baristas: The daily grind

r/starbucksbaristas

Full History - 2021 - 01 - 28 - ID#l73twl

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1053

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Sooooooo aggravating (i.redd.it)

submitted by Allison_82

gabbysafari 87 points 2y ago

when they pull it down so they can HEAR YOU BETTER... that’s not how it works, Karen. just get a hearing aid or something.

Allison_82 [OP] 21 points 2y ago

I’ve actually had customers say “I can’t hear with this on”

the42ndfl00r 10 points 2y ago

Or when they pull it down to use their face unlock to add funds to their starbucks card.

FelicityCecilia 6 points 2y ago

See but that actually makes sense...

Edit: nvm it doesnt

4filth 14 points 2y ago

just 👏🏾 enter 👏🏾 your 👏🏾 password 👏🏾

Lonely_Witcher8403 4 points 2y ago

I'm pretty sure they don't remember it. 🤣
That's why they have to use face recognition

AchillesHealed 11 points 2y ago

There are multiple other ways to unlock your phone

FelicityCecilia 5 points 2y ago

Oh I didnt know this. I dont have a new phone.

lovelyindie 5 points 2y ago

Same energy

https://youtu.be/U8YRUeefYdI

[deleted] 1 points 2y ago

[deleted]

[deleted] 1 points 2y ago

[deleted]

RexFlex420 31 points 2y ago

Or when they come in and keep it on their chin the whole time

imeanitpeanut 34 points 2y ago

I just get the shift whenever the customers don’t wear the masks right. I’ve been spoken to about the way I ask customers to wear their mask, apparently there’s been both customers and coworker complaints that I was rude to the customers. My manager actually said told me we can’t create a welcoming environment if I’m “attacking customers when they walk in the door” I don’t know what’s rude about “excuse me, you forgot your mask” but I just get a manager every time now. I give up being the one to say anything, and cheer on my coworkers for saying things I can’t get away with.

Edit: I’ve been spoken to about it 3 times.

CasualVictim 25 points 2y ago

I hate those kind of managers. I would personally yell at the people not wearing a mask if I were a Starbucks manager

RexFlex420 16 points 2y ago

My SM used to be on that bullshit "Baristas are not permitted to comment on customers not wearing a mask. Get the the attention of a shift, they are trained to de- escalate situations". But now we say it all the time with usually no problem.

Id be so mad tho if i got scolded for it however. I have a right for a safe work place

imeanitpeanut 4 points 2y ago

I seem to be the only one getting complained about, at least complaints from coworkers.

GrandpaCody 6 points 2y ago

before I quit I was to the point of yelling at customers when they opened the door to the store haha you sound so much nicer than I am at this point

[deleted] 4 points 2y ago

[deleted]

junglejims4322 16 points 2y ago

when they pull it down and still don’t speak loud enough.. just finding reasons to take it off at this point

cuhlairemarie 11 points 2y ago

My favourite is when I can see them on the camera wearing it at the drive thru order screen and I can barely hear them but then they take it off as soon as they get up to the window. I’m wondering where the logic is but at the same time, I’m not surprised.

galaxiesofrainbows 7 points 2y ago

I wish this didn’t happen at my store as often as it does. Ugh...

kanyon01 9 points 2y ago

I’m like the only person at my store who asks people to pull their masks up. My shifts don’t even support me they let regulars get away with it and stay silent. I’ve had to be the one to talk consistently and grab masks for people. It’s just getting so exhausting.

Razza_ma_tazza 9 points 2y ago

https://www.reddit.com/r/funny/comments/l6zfrm/customer_communication/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

Right after I saw this post I scroll to see that post.

EmpressDaniQ 6 points 2y ago

every damn day

onlygirloffour 4 points 2y ago

Sometimes I want to say I can’t hear you, your mask isn’t on

Allison_82 [OP] 2 points 2y ago

That’s perfect 😂

BagOfWetToast 4 points 2y ago

I don’t work at Starbucks, but I work in a hot/cold deli, and so many people do this it’s so annoying. And then they’ll claim they can’t hear you with the mask on.

They’ll often eat things in front of us, without their mask on. Like, can’t you wait until you leave the store?

Sometimes customers come in without a mask, entirely.

Most annoying instance was a lady saying she appreciated us essential workers so much whilst she was STANDING IN THE MIDDLE OF THE DELI. Like, in the worker zone, whilst pulling down her mask and being super specific. Ugh.

mrunexcited 2 points 2y ago

Was taking an order and politely asked a customer to raise their mask, and then they name dropped my district manager and said they don’t have to pull their mask up 🙃

Last_Employment_1730 2 points 2y ago

I can hear you just FINE WITH IT ON!!!

frogtheair 1 points 2y ago

Lady walks in with a mask that says “combat covid”. She then has to repeat herself twice because she’s mumbling to the food case. The third time she repeats herself she takes off her mask and I politely ask her to keep it on while she talks. She replies “well can you hear me” and I (very frustrated at this point) go “if you talk louder I can” and she talked louder.

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