Warning: this whole post is a long venting session and I understand that some points of this sound like I'm whining but I'm really passed off.

So about two weeks ago we had a store manager join our team after her store closed. She's here temporarily while another store is getting made up. Shes mostly doing scheduling while my regular store manager is catching up on various other admin things. The very first day I met her this is how that conversation went:

Me: Hi, what can I get for you?

Her: a triple shot, grande...-

Me: *patiently waiting to hear what kind of drinks she wants before I ring anything in*

Her: *continues to be silent waiting for me to ring something in*

Me: *starts ringing in a triple espresso in a grande cup because I thought thats all the wanted*

Her: NO, I didn't tell you the drink yet! Thats wrong!

Me: alright... so what would you like?

Her: a triple shot, grande...-

Me: ok

Her: aren't you gonna ring that in?

Me: I'd like to know the drink

Her: UGH *comes over to the screen and rings in a grade triple mocha, shots first*

I understand people have different ways of ringing things in but I wasn't taught how to ring in the amount of shots first before the drink and I usually wait to hear the name of the drink first before ringing in the rest because it makes more sense in my mind.

After this first interaction with her I decided I didn't like her, but I'd wait and hold my complete judgment until the first day I actually worked with her. Maybe she's having a bad day, whatever.

Well that first day comes around and I'm doing the floors when the shift manager of the day decided to go on his break leaving one person on bar and that new store manager on drive by herself but she also had to make her own food and do front if someone came in. Luckily it was 7 a.m. so we weren't at peak or even super busy yet. Suddenly she started getting super flustered by everything she had to do when more people started ordering food. We had no people in the lobby so all she had to focus on was drive-through orders, window, and food.

After about 3 minutes she starts yelling at me to work on ovens because it was too busy. I worked on ovens and go her all caught up then want back to floors. About 5 minutes later people being ordering more food and she starts going ballistic telling me I should be on ovens. So I go on ovens again for another 5 minutes and get everything caught up and she asks me to go over to the cafe/mobile bar because we're getting "too many orders and your coworker is getting flustered on bar." I go over to the bar and there is exactly 1 mobile order ticket. It was a black iced coffee. I decided to stay there for the next few minutes until the shift manager was back from his break and I asked him if I could go back to floors. He asked me why I even left doing floors and I told him our new store manager can't handle drive through by herself (I didn't say it like that but I tried to passive aggressive get my point across.)

Later that day the coworker who was working bar and I were talking and we are both on the same page that, yes, doing drive alone like that can be hard but everyone else at our store can handle it without pulling people off their tasks. She also told me she didn't even know why the manager pulled me over to the cafe/mobile bar because she was doing great (she was doing awesome.)

I think it's worth mentioning here that my store is about an hour away from some big cities and the store she worked in was in the middle of those big cities, probably about 5x busier than our store. A positive that came out of this: she began over scheduling everyone so we never have a three person crew while someone is on break anymore and I'm getting 30 hours finally instead of 25.

Another thing that got on my nerves: during peak she put the slowest possible person on bar and moved me to the window. I know this one sounds whiny (I hate window.) But in my store I'm probably the first or second fastest person on bar with consistently good drinks (I've been complimented many times, I'm not usually this confident in my abilities.) She decided to put the worst possible person on bar at the worst time of day and we had people in line for 15 minutes waiting for drinks. It was terrible, there was a point where I would go over and just makes drinks and bring them to the window while the actual person on bar did mobile orders.

I love everyone I work with, we all have our strengths and weaknesses but I absolutely do not like this new manager.