SSV here. I honestly don’t know what to do. As title says, it was a really rough day today. Honestly, the last few weeks have been awful. Sales are up, but staffing is down, and there’s only so many people telling me that I’m ruining their day/telling me I’m incompetent I can take. Scheduling is absolute trash, with no consistency and it feels like no planning going into it at all before being posted. In no way is our store environment hostile (thank god, love my fellow SSVs and most of my baristas) but the CUSTOMERS. Even my fave regulars are horrified when they see how we are treated. Our CC scores are up, higher than they’ve ever been while I’ve been working there, but still we are told it’s not good enough. Online reviews complain that our beverages taste like water/things took too long to get ready/etc... I just don’t even know anymore. My fellow staff has kind of just given up it feels and I’m worried things are going to start slipping by the wayside. I know I shouldn’t even care, as I’m just a cog in the machine/don’t matter to the company, but I want to be proud of my work. I like working with others. Why is this job ruining that for me?