i think they are usually target/grocery store bux that have the time to make videos. the iced white mocha girl is a tarbux barista

I somewhat agree, but it is kind of a pain to have to run to the back to grab more product every 20 minutes because people keep driving through and ordering 3 Trenta strawberry açaí refreshers with no inclusions, no water, and no ice. Running to the back to restock the fridge only takes 1-2 minutes, but little minutes here and there add up and make it really easy to fall behind.

That’s not how you’re supposed to make no ice drinks! I agree that’s TOTALLY easier. But I work at a store where the store manager would come over and embarrass you in front of customers and make you go do barista basics again for not following routine like that. We have to shake all no ice drinks, which creates a weird suction in the shakers because of pressure which just makes a mess and I hate when it’s not clean.

they were sued? what happened?

The same shit I said to the other person applies to your comment... lol -> It’s actually not a bad attitude. I did enjoy my job and do the best of my ability to make it an enjoyable experience for everyone else who works there and who visits as a customer. But it stopped being fun was as we were being watched like a hawk to do everything by the book despite these standards. Play’s need to be followed, and every routine need to be followed, to a T, and we are quizzed on the routines throughout the day. And this isn’t just coming from my store manager it’s a weekly basis from my DM. How is that enjoyable? Imagine doing your job while being ridiculed every time you sprint into the back room to grab something to support your partners? So I’m expected to tightly follow this routine with absolutely no wiggle room, AND match the ridiculous requests. Having a lobby full of people being extremely rude to me as to why I haven’t finished their drinks in less than 5 minutes, while they chime in together and insult the fact that we are understaffed and wasting their time. I come in everyday trying to just make it an easier day for at least one other person, and I am constantly getting shit on by customers, and my management. So yes. Yes I am going to complain about the drinks that take literal minutes extra to make, when my store gets over 100 customers per hour, and the average check is here is 37.00. This is an extremely high volume store and they refuse to transfer me because I’m one of very few who can keep up with the pace, and I can’t leave bc I’m balls deep in AZU. So I feel throughout all the threats, and name calling I’ve endured from customers—despite my relentless smile and apologetic push-over attitude—I think one mental break down of a post after a 14 hour shift is probably not too bad but thanks for your support!

It’s actually not a bad attitude. I did enjoy my job and do the best of my ability to make it an enjoyable experience for everyone else who works there and who visits as a customer. But it stopped being fun was as we were being watched like a hawk to do everything by the book despite these standards. Play’s need to be followed, and every routine need to be followed, to a T, and we are quizzed on the routines throughout the day. And this isn’t just coming from my store manager it’s a weekly basis from my DM. How is that enjoyable? Imagine doing your job while being ridiculed every time you sprint into the back room to grab something to support your partners? So I’m expected to tightly follow this routine with absolutely no wiggle room, AND match the ridiculous requests. Having a lobby full of people being extremely rude to me as to why I haven’t finished their drinks in less than 5 minutes, while they chime in together and insult the fact that we are understaffed and wasting their time. I come in everyday trying to just make it an easier day for at least one other person, and I am constantly getting shit on by customers, and my management. So yes. Yes I am going to complain about the drinks that take literal minutes extra to make, when my store gets over 100 customers per hour, and the average check is here is 37.00. This is an extremely high volume store and they refuse to transfer me because I’m one of very few who can keep up with the pace, and I can’t leave bc I’m balls deep in AZU. So I feel throughout all the threats, and name calling I’ve endured from customers—despite my relentless smile and apologetic push-over attitude—I think one mental break down of a post after a 14 hour shift is probably not too bad but thanks for your support!