The 2 is a bit trickier. I had a hard time switching to it but the 2 steaming options are key. So I don’t know if you’ve noticed but there’s multiple clicks when you pull the wand towards you.

If you click once (not all the way down), you’ll get a very gentle aeration. I do this for 2-3 seconds, fully submerge the wand, ensure whirlpool and then click all the way down for full steam ahead.

The espresso trick doesn’t work with the 2 because you can’t lower the splitter. If time permits, I’ll just stand there and hold the cup at an angle to ensure smooth crema.

I tend to microfoam everything (obviously not caps) but with the 1, you want to make sure you hear the paper ripping sound and I do that for like 2-3 seconds then submerge the wand and make sure it’s got the whirlpool happening. Typically I tap it on the counter to get rid of pesky air bubbles.

Sometimes the milk just doesn’t cooperate but I find it does more times than not when it’s cold.

As for the espresso, with the 1, I bring down the shot splitter so that I can prop the cup on an angle to ensure no air bubbles form in the crema.