Starbucks Baristas: The daily grind
↑
21
↓
I don’t know why I am getting in trouble. (self.starbucksbaristas)
submitted by wtchtrsh
I am a shift supervisor 143****. Over the last few months. My manager has been telling me that we have been having some issues with deposits, but is hoping things even out. I told her I didn’t know why but would be extra attentive moving forward, I asked her if I was doing something wrong/did I need to do anything different and she said no. Anytime I had to adjust the deposit, I would document everything, send her pictures, etc.
On Monday she pulled me into the back and told me she was writing me up for operational mistakes (I have not been given warnings about these “mistakes”) so the Friday before, basically I was adjusting the deposit, adjusted the cash but not the coin. I immediately told her about it and she said it was fine, a small mistake, be careful next time. Back to Monday.. she told me that when she came in Saturday morning one of the tills was short less than $2 and I forgot to unassign two registers. (this is what she is writing me up for) She told me The P&L reveals unders. And in order to fix that, I am getting written up for my mistakes from Friday.
It eels like she’s under fire for missing money and is trying to put it on me! I have never been in trouble before and I don’t appreciate being blamed for something I didn’t do. But I have no power in this situation. I just don’t understand how writing me up without warning for a small, one-off mistake, it supposed to help her figure out why the p&l report shows a loss?
This is the second time she has written me up, the first time was for venting to baristas and being stressed about work. I am including this information because I know for a fact she does this. There is a barista in my store who is always telling me how to do my job or always know things before me and says she told him this or she vented to him about that. I feel like she has it out for me. I have asked for a transfer but he past and she told me no because of the first write up. I am considering looking for another job but I am half way done with ASU and don’t want to give up my benefits. I feel like I am always being told I’m doing everything wrong. I have been a partner a long time and feel like I’m being pushed away.
On Monday she pulled me into the back and told me she was writing me up for operational mistakes (I have not been given warnings about these “mistakes”) so the Friday before, basically I was adjusting the deposit, adjusted the cash but not the coin. I immediately told her about it and she said it was fine, a small mistake, be careful next time. Back to Monday.. she told me that when she came in Saturday morning one of the tills was short less than $2 and I forgot to unassign two registers. (this is what she is writing me up for) She told me The P&L reveals unders. And in order to fix that, I am getting written up for my mistakes from Friday.
It eels like she’s under fire for missing money and is trying to put it on me! I have never been in trouble before and I don’t appreciate being blamed for something I didn’t do. But I have no power in this situation. I just don’t understand how writing me up without warning for a small, one-off mistake, it supposed to help her figure out why the p&l report shows a loss?
This is the second time she has written me up, the first time was for venting to baristas and being stressed about work. I am including this information because I know for a fact she does this. There is a barista in my store who is always telling me how to do my job or always know things before me and says she told him this or she vented to him about that. I feel like she has it out for me. I have asked for a transfer but he past and she told me no because of the first write up. I am considering looking for another job but I am half way done with ASU and don’t want to give up my benefits. I feel like I am always being told I’m doing everything wrong. I have been a partner a long time and feel like I’m being pushed away.
lilBalzac 18 points 2y ago
She is covering her ass by writing you up. Be cool, cover your own ass, don’t gossip about it with coworkers (it never helps), and good luck.
RoaringDragonite 9 points 2y ago
When you drop tils at the end of the night go through all the baristas who had tils that day and print out their history. Add up how much cash should have been dropped and compare it to how much you have in your deposits. It takes a bit more time and it can be a little confusing (especially if you have baristas assigning on top of each other’s tils) but at the end of the day that’s how you can check how much you have dropped and how much should have been dropped
Xxbeachgirl97 5 points 2y ago
There should be an all button so you don't have to find each name
RoaringDragonite 1 points 2y ago
Oh derp. You’re to totally right. I might still suggest getting the names of the last two baristas who assigned so whatever tils you drop are correct anyway. (In case the morning shift messed up)
wtchtrsh [OP] 2 points 2y ago
At my managers request, we count down the drawer between each partner. Also she told me we aren’t supposed to use the till report function, but I could if it helps me understand where money is supposed to be from where. All this aside, I don’t understand what me forgetting to unassign the drawers one time has to do with her p&l report
RoaringDragonite 5 points 2y ago
Wtf. The til report function is literally how you audit a til. Doesn’t she want to help you grow? Every manager is supposed to do random weekly audits anyway. You’re her shift supervisor. She should be giving you more and more responsibility. Not telling you you’re not supposed to use resources that your job description and company literally give you
RoaringDragonite 1 points 2y ago
With regards to not unassigning tils.
As far as I know. This is hearsay. I cannot confirm.
At the end of night the company goes through all the charges for the day and comes up with the official report. You know how when you print out the peak receipt or anything? And it says that these charges are not final charges and may be “fixed”
So basically the computer goes through the day’s cash reports and sums it up. (For instance it will take out partner beverage mark outs from the daily profit)
I’ve been told that if you still have partners assigned to tils it can mess up the computer because it will not add their til finals to the daily summation because it seems like they’re still in the middle of ringing customers up
As far as I know. This is hearsay. I cannot confirm.
At the end of night the company goes through all the charges for the day and comes up with the official report. You know how when you print out the peak receipt or anything? And it says that these charges are not final charges and may be “fixed”
So basically the computer goes through the day’s cash reports and sums it up. (For instance it will take out partner beverage mark outs from the daily profit)
I’ve been told that if you still have partners assigned to tils it can mess up the computer because it will not add their til finals to the daily summation because it seems like they’re still in the middle of ringing customers up
Bryancreates 2 points 2y ago
Under $5. She’s def out for you or is covering her ass because she’s under scrutiny herself (as you mentioned). This would’ve been the last issue on the list otherwise.
This nonprofit website is run by volunteers.
Please contribute if you can. Thank you!
Our mission is to provide everyone with access to large-
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
©2023 HumbleCat Inc • HumbleCat is a 501(c)3 nonprofit based in Michigan, USA.