1b1rd [OP] 2 points 2y ago
I mostly learned when my ASM (a good friend of mine at this point) started saying, "You *should* say no, but I have to ask you –" followed up with 'justsayno'. So I suppose it's just practice... I got lucky. My advice would be to imagine you were offering this shift to someone else in your situation, and if it would be hard for you to cover the shift, weigh the time and the money. I also like to try to please by responding fast (I have a rule of responding to texts about work within the hour) because people will appreciate a prompt "No, sorry" a lot more than a super late "Sure". It satisfies that people pleaser itch. Starbucks will still keep floating no matter what you do. And I'll emphasize, the less information you give the better. "I can't, sorry" is all you need.