Yes ma’am the egg bites do contain egg 😐

Lady came through the drive through and told me she wanted “a cold hot chocolate”, I informed her that this would just be a regular chocolate milk and asked her if that’s what she wanted. “No” she said, now getting annoyed, “I want a COLD Hot Chocolate.”

I made her a chocolate milk.

No, I can’t make the shaken iced espresso hot.

Yes, cold brew is cold

No ma’am I cannot make you a hot caramel crunch frap

I had to tell my coworker that nonfat does not equal non dairy. In my head, WHY DO YOU WORK HERE

No cold brew doesn’t come decaf.

Sndkldoichd this happened at my store “Is the coffee caffeinated?” MA’AM WHAT?

I once had to explain to a customer what came on the *sausage, egg, and cheese*.

A few favorites: I can't make cold foam hot, I can make hot foam hot

Vanilla sweet cream is not non dairy, neither is heavy cream.

Almond milk is NOT safe for those with nut ALLERGIES.

Adding half a cup full of COLD milk makes your coffee lukewarm at best. Trying the same thing again with a fresh hot coffee won't make it any warmer the second go around.

Saying you want an iced tea doesn't tell me what kind you want; black or green or white (RIP) or passion....all constitute 'iced tea' to some people. Don't just repeat the same words and I'll magically read your mind for what you mean.

Idk how to say it but, 50 year old woman who did not know how to swipe her credit card. I —

Had a customer order two caramel macchiatos in DT one day; one hot and one iced. No modifications or anything else. I handed them out and the customer asked which was the hot one smh

No, I cannot give you an extra grande cup to fill with the milk from our counter.

(But I totally would have done if my manager was not breathing down my neck....)

I had a guy ask what kind of Matcha we use. A partner legit said "the green kind". To be fair the customer is a recurring asshole so 🤷🏼‍♂️

No, caffeine is not like a powder that we add to stuff.

“What’s on the ham and swiss croissant?”
“What kind of cheese is on the bacon gouda?”
“Can I get a black coffee with extra cream?”
“I know you don’t have white mocha but can I get a white mocha frapp?”

Someone tried to order brown sugar shaken espresso with no ice today

(today we were out of vanilla syrup)
DT customer: i want an iced venti caramel macchiato

me: *explains that we are out of vanilla and could do sugar free or caramel syrup instead*

DT customer: omg the vanilla is what makes the bottom white

“Ooh what’s this clear drink?”

“....water”

“how do you get your hair to look like that!!??”- a question im asked once a day when my partially pink dyed hair is in braids..... “no but how do you get your pink hair in there??” idk how to describe braids to these people but..... braids.

Hot chocolate has mocha syrup in it

Try working in a restraunt. You get all the coffee dramas but worse cos nobody else really does coffee like Starbucks and you've got food to deal with too.

"These onion rings are too oniony"

"This carrot and corriander soup isnt garlicky enough"

" Ehm excuse me waiter, I ordered the chilli con carne, I'm a vegetarian and this quite clearly has meat in it. ARE YOU STUPID?"

Breath.....breath....breath....ahhh phew.

If you're waiting for a hot drink, don't take the cold drink in the plastic cup asking if it's yours
Or even worse: complaining that you wanted it hot after you sip from someone else's cold drink

Jesus Christ

"put 2 cubes of ice in PIKE"

this may not apply but the mango dragonfruit sticker saying "iced" on it implies that i can get it hot and it makes me uncomfortable

Ok, I have to say that as a result of reading about hot cold brew here I went and steamed me some. Well let me just say, it should be something we serve! It was amazing! It had the crispnesss of a Latin American coffe without the acidity and a wonderfully full body without any bitterness. All I can say is don’t knock it till you’ve tried it!

As I'm handing (in DT) two HOT drinks in HOT cups... her: these drinks are hot right ????
Me : *literally looks right at her with a blank stare* yes... they're...hot...

no ma’am i can’t make the cold brew hot

Lolllllll